Question about 2wire (1000-400108-001) Router

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I use 2wire 1701 HG Gateway for 3 computers. I have been using a Plug and Play network with a password. My primary computer harddrive crashed. I had the drive replaced, but I have been unable to reconnect with the existing network. The router? is physically connected to one computer through the ATT high speed network. The other two computers have wireless connected. Worse still, I can't find my password to the network. While trying to diagnose the way to connect the one wireless computer by checking the settings on the other wirelessly connected computer I made the second wirelessly connected computer unable to communicate with the physically connected computer. How do I restore the connections without losing data?

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Hello hopefully ican hel solve your issue i have a 2wire modem myself ans have found that 2wire products are very picky. To answer your question for 2wire products when you try to connect wirelessly it wants you to type in the wep key which is the serial number of the product otherwise you are unable to connect. Now as far as losing your password if you are able to get into the 2wire product via browser so you can bring up the main software page you can try to see if you can get too any info that relates to resetting your info like username and password. Otherwise do a search for your product and search forums and you will most likely find someone that has had to recover there info and they will tell you how they do it. Good luck

Posted on Mar 08, 2009

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Posted on Jan 02, 2017

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There could be a lot of possibilities why you lost your connections at the same time. Could be windows update or changes had been made in your 2wire 2701 HG.Its impossible to say that your wireless adapters turned bad all at the same time.As what you observed , wireless light is off meaning your 2wire doesnt detect any wireless connection. You can try reconnecting them 1 at a time by going to your wireless connection tool or network connections.

If that didnt help, you can use your PC w/c is connected using the USB connection. Using this step, you 'l have a chance to edit and view your wireless network. For you to access your 2wire you must know what your 2wire address {default gateway}. Using your hardwired pc go to start > run > type in cmd then hit enter > on the Dos command screen type in ipconfig and hit enter> youl see your default gateway . It would look like this 192.168.1.254 for example cos sometimes it would vary depending what ISP you have, Open your fav browser and on your address bar type in your default gateway. That would lead you to your 2wire page, there youl have a chnace to view you home network. Check if your wireless encryption and you network name if everything is still the same. {Best thing is to change your wireless name or SSID. Then try to reconnect on your wireless connection for each computer and make sure you have your wireless encryption.

Hope that helps. Pls let me know asap if you need clarifications.

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