Question about Visioneer OneTouch 8920 Flatbed Scanner

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Will not scan. Scanner hardware is unlockedl

I have a visioneer onetouch 8920. It has worked ok up to now. It now will not operate. I get an error message saying that I need to unlock the scanner hardware. I have unlocked the scanner hardware and I still get the same error message. What do I need to do?

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  • Jeremy2112 Mar 22, 2009

    Scan begins and then abruptly stops, stating to make sure that it is unlocked.

  • Jeremy2112 Mar 25, 2009

    I was in goodwill the other day, they had a PLETHORA of these. Time for the trash heap with this one.

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I don't know what your electronics skill level is, but if you feel up to it, try taking the scanner apart and using a jumper wire to close the circuit so that the scanner is permanently unlocked. At least on a scanner this old you do not need to worry about voiding any warranty...

Posted on Apr 02, 2009

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1 Answer

I have upgraded to Windows 7. Where can I get drivers for Visioneer One Touch 8920 Scanner?


You can't. This is an older model, "end of life" per Visioneer, and they never released drivers for any system later than XP. If the XP drivers don't work, you'll need to replace the scanner with a newer model.

Jan 17, 2011 | Visioneer OneTouch 8920 Flatbed Scanner

1 Answer

Visioneer onetouch 8920 scanner states it is locked. It is not.


I don't know what your electronics skill level is, but if you feel up to it, try taking the scanner apart and using a jumper wire to close the circuit so that the scanner is permanently unlocked. At least on a scanner this old you do not need to worry about voiding any warranty...

Dec 30, 2008 | Visioneer OneTouch 8920 Flatbed Scanner

1 Answer

Visioneer one touch 8920


The scan motor is straining against somethinmg - so re do the lock/unlock routine and carefully examing the machine and the manual - usually in PDF on the software disk.

Oct 15, 2008 | Visioneer OneTouch 8920 Flatbed Scanner

1 Answer

How to unlock Visioneer OneTouch 5800 Scanner


i was getting this message when i was using the wrong power supply, i used a diffrent power supply and restarted the computer and it no longer says it, so i couldnt tell you exactly which one made it work, but now i get a box telling me i dont have enough disk space??? any anwsers for that??

Jun 25, 2008 | Visioneer OneTouch 5800 Flatbed Scanner

1 Answer

Unlock code 10


read on another site, get a new power cord.

Mar 12, 2008 | Visioneer OneTouch 8920 Flatbed Scanner

1 Answer

Infected file download


You can download from

http://www.updrivers.com/drivers/Scanner/Visioneer/OneTouch_8920_USB-Windows_XP/19866.html



Mar 02, 2008 | Visioneer OneTouch 8920 Flatbed Scanner

2 Answers

Error message


Get another scanner. Check whether the lock has not been enabled at the bottom of the scanner. This has happened with me as well and a known Visioneer problem.

Sep 19, 2007 | Visioneer OneTouch 8920 Flatbed Scanner

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