S9000 will only print black if set on "high" print quality, then looks more grey than black
Hi
Thanks for using FixYa. First of all please try to reset the printer by
following the steps---
Turn the power off. Now hold down
Resume button and press Power button. Keep holding down Power button and let
the Resume button go. Press
Resume button twice and then let both buttons
go. Green light will flash then stop
blinking. When Green light is solid, press Resume button 4
times. Now press
the power button and the printer should turn off. If not, press the Power
button once more.
If still the issue is not resolved, then please follow the
procedure to uncheck the grayscale printing---
On the Windows desktop, click 'Start'
then click 'Settings', then click 'Printers' (Windows XP: On the Start menu, click 'Printers and Faxes').
For Windows Vista:
Click/Select 'Start' from the bottom left of the Windows screen, 'Control
Panel', 'Hardware and Sound', and then Click on 'Printers'.
Note: If you are in 'Classic'
view, Click 'Printers' directly from the 'Control Panel'.
For Windows 2000/XP/Vista:
Right-click the printer icon, then click 'Printing Preferences'.
For Windows 98/Me: Right-click
the printer icon, then click 'Properties' and then on the Main tab, click on the 'Grayscale Printing'
check-box to remove the check-mark. Click the 'OK' button to save the settings.
Please do accept the solution if the issue is resolved or
else revert for further assistance.
Thanks
Rylee
×