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Document jam,clear the scanner jam,then press the stop button

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  • Anonymous Mar 31, 2009

    And i don't find the solution

  • popcountry Apr 21, 2009

    how to solve this problem ?



    Document jam, clear the Scanner jam then press Stop key

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2 Suggested Answers

  • 26 Answers

SOURCE: brother 2820

You have a sensor out of position and needs refitting in the scanner lid

Posted on May 20, 2007

  • 120 Answers

SOURCE: brother 2820 Says clear scanner jam and press stop

Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence

Posted on Apr 23, 2008

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Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

The scanner keeps jamming. i try to scan form the document feeder &the papers keep getting stuck. It will not complete a scan!what do i do?


In summary: * Very unintuitive, convoluted and unpleasant to use (same on Win2K as XP) - sometimes the SW hangs during scan and needs a reboot - sometimes the SW crashes with a dialogue "try reinstalling HP software", and needs a reboot - sometimes it scans and after conversion to pdf
Advantages: I cannot see any advantages with this product
Disadvantages: Software is convoluted and unreliable, paper jams are difficult to clear

function showHideReviewText( sType ) { if ( sType == 'more' ) { document.getElementById( 'review_text_full' ).style.display = 'block'; document.getElementById( 'review_text_short' ).style.display = 'none'; document.getElementById( 'review_title_link' ).onclick = function() { showHideReviewText('less'); }; } else { document.getElementById( 'review_text_full' ).style.display = 'none'; document.getElementById( 'review_text_short' ).style.display = 'block'; document.getElementById( 'review_title_link' ).onclick = function() { showHideReviewText('more'); }; } } ...with a dialogue "try reinstalling HP software", and needs a reboot
- sometimes it scans and after conversion to pdf every page is blank
- very occasionally it scans a document properly
*If the sheet-feeder jams is says to refer to the documentation to clear it, which doesn't exist. There is no way to clear the jam except to pull hard & hope. No levers to release it like one would expect.
*Frequently has error ...
...cycled to work again.

Everything has to be started by pressing a button on an application called "HP Director". There are 4 apps started from this:
1) Scan Picture
2) Scan Document
3) Make Copies
4) View & Print
also Help
also Settings (which are used in conjunction with settings found in (1) and (2)!)
- Each application has to be exited to return to "HP Director"
its a worst scanner
and prone to jamming problem

Jun 09, 2010 | HP Scanjet 5590 Flatbed Scanner

1 Answer

Overheats when printing pictures on transfer paper and now it will not print anything.


hi
i have problem with my brother prinetr MFC-8460N
IT SHOWS DOCUMENT JAM
ALSO MESSAGE ON SCREN
CLEAR THE SCANNER JAM THEN PRESS THE STOP KEY
STATUS SHOWS RED LIGHT
WE ARE NOT USING SCANNER WE ONLY USE FAX AND COPY
RIGHT NOW BLUE LIGHT IS ON FAX AND WHEN I PRESS COPY BUTTON IS NOT ALLOWING ME
PLEASE ADVISE

Nov 10, 2009 | IBM Infoprint Color 1357 Led Printer

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

E9 code


E9 code means there is a paper jam.

Clearing Paper Jams
If your scanner stops scanning due to a paper jam in the Automatic
Document Feeder, a warning dialog box opens after a few
moments.
To clear a paper jam:
1. Press the ADF cover release on the top-left of the scanner
body to open the Automatic Document Feeder cover.
2. Remove the jammed paper and close the cover.
To reduce the number of paper jams, smooth and straighten the
paper before scanning and adjust the guides to the paper size.

This should help. Please let me know if it does. Thank you, Binary Bob

Dec 04, 2008 | Xerox DocuMate 252 Path-Through Scanner

2 Answers

Brother 2820 Says clear scanner jam and press stop


Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence

Mar 23, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

Mar 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

3 Answers

Document, Jam???


Hey I figured it out. On the top where you insert paper into the automatic document feeder you will notice a small switch. When paper is set in the tray the switch is pressed down. I noticed on mine that the switch had become stuck down. I just used a small push-pin and popped it up. Error message went away.

Feb 01, 2008 | Brother MFC-8460N All-In-One Printer

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