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We had the same fault on our Samsung American style RSH1DBRS fridge freezer as lots of other people seem to be having. After doing lots of research, we found the best solution seemed to be to buy a repair kit from Appliance DIY Repairs. The instructions were fantastic and the installation was a doddle. Excellent service & well priced.
as the video shows a kinked line may be the culprit. or
if your ice maker is making ice and it is your ice dispencer that is not working along with your water dispencer and when you press the dispencer button the light dims on the door. I would replace the main board. I experienced the same problem and the board fixed it This board is shared by many models and brands of fridges and the transformer goes bad from power surges this board powers the solenoid valves that open for your water
Texas, sounds like your water reservoir is frozen up. Remove your 2 cripser drawers, you will see the reservoir behind them. Take a hair dryer and go over the tank and tubing ends. See if the water starts flowing. I find a lot of frozen water reservoirs on these french door models. They have a insulation kit for them. Catriver.
Most likely it is the High Voltage Control board located in the unit compartment (take off the back cover where the water lines are) i have had lots of them failing and doing all kinds of odd things, so far it has been that computer. Part number 12002608
There is a fan behind the plastic. This distributes the cold air throughout the fridge.
What happens is this fan stops turning due to freezing up.
A temp solution is to unplug the samsung for 6-12 hours to allow the ice to melt from around the fan.
This is a known design fault.
It is easy to dismantle the plastic cover and defrost the frozen fan with a hair dryer, this way the fridge will only be off for about an hour