Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Side by side Whirlpool with door reservoir for ice. The ice ejector fingers can rotate by hand., won't produce ice.

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  • richardwood0 Feb 28, 2009

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Replace the ice maker electronic module in the ice maker head. The gear is stripped. This module controls the enitre process in making ice. Can be easily changed in about 5 minutes. If we can help further....

Eric Campion

Posted on Feb 23, 2009

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Posted on Feb 28, 2009

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1 Answer

Freezer wont make ice cubes


This is not difficult to troubleshoot.
  • When the arm is up the ice maker is off
  • When the bucket is full the arm is up the maker is off.
  • If the ice maker has a on/off button in off the ice maker is off
  • If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
  • If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
  • If ice in tray and ejector arms vertical several possibilities.
    • Freezer not cold enough to trip thermostat in ice maker to initiate release cycle.
    • Check freezer temperature <10 Fahrenheit thermostat in ice maker failure
    • Ice maker motor failure,
    • Internal ice maker electrical connections rotary switch failure,
    The best way to check the operation is to manually lock the arm up into the off retention position. Wait a minimum of one hour. Open door and release arm down. Observe the operation of the ice maker. Is after a minute or so the ejector arm does not rotate then it is likely the ice maker has failed internally. If the ejector turns and no ice than you can assume either the water supply is off external from the refrigerator or more likely the water solenoid located behind the bottom back cover has failed. It is also possible that the hose that connects the solenoid to the ice maker has frozen right where it enters the freezer just above the ice maker. You should see ice built up at the entrance where the water fills the tray if this has occurred.


Ice Maker Repair

Dec 22, 2015 | GE Monogram Side by Side Refrigerator

2 Answers

Ice maker jammed. Ejector fingers in incorrect position.


Is the position off - or the icetray heater failed?
Just before ejection - there is a heater element that warms the ice for easy discharge.

Check that the heater is working.

Reply with the model # of the fridge for more exact help.

Thanks!!

Apr 05, 2010 | KitchenAid Superba KSRG25FK Side by Side...

3 Answers

Whirlpool ice maker (626662) runs water in and freezes but will not eject ice cubes


Hello there
Here is some things for you to check ok
The motor turns the ejector blades which rotate until they contact the ice. Because the ice is frozen to the mold, it cannot be pushed out and the motor stalls. As the blades continue to press on the ice, the ice mold heater begins heating the mold. Once the ice loosens the ejector motor turns, the mold heater shuts off and the ice is pushed out.
so what i would first do is to check the mold heater to see if it is working
and if this is good than check the motor for the ejector blade and see if it is recieving power if it is have the motor itself checked to see if it is bad ok
I hope that this is very helpful for you there is still a lot more that can be checked but try these first ok
Best regards michael

Oct 30, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Not making ice


the number problem w/your model is the ice-mkr's module(motor). part 8201515.if your i/m's ejector fingers are not resting at around the 2 o'clock position,then more then likely you have a broken module. the red blinking light normal and it only turns off during the harvest cycle.

Jul 14, 2009 | Whirlpool GS6NBEXR Side by Side...

2 Answers

Whirlpool Ice Maker Won't release ice


Jetguy77,

I have a 1993 year (16 years old now) Whirlpool side-by-side with icemaker, Model ED22PW. I have had similar problems with the icemaker - water goes in, freezes, but ice does not eject from tray. It has happened to this unit 2 times since 1993. It turns out the problem is not the thermostat. It is the icemaker motor module. The icemaker has a small synchronous (clock) motor that rotates the ice ejector. When it goes bad, the ejector does not rotate, either because the module timer had failed or the motor itself has failed. The solution is to go to your nearest applinace parts dealer and by a new "icemaker motor module" for Whirlpool Model (your model here). Mine cost $58.85 the last time I replaced it in 2006. To install the new module, you will need to remove the icemaker from the refrigerator. Mine has 3 screws that attach it to the side. Also unplug the power & control cable. The water tube slides out when you pull the unit forward. When you get it out, it is then easy to remove the motor module and insert the new one. You may have to reset the timer on the module to get the tray to fill completely.

Jan 18, 2009 | Whirlpool GS6NBEXR Side by Side...

1 Answer

The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.


Hello jitkagardner,
Welcome


You said, The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.

How old is the fridge?
When have you last changed the water filter.
Should be down below at the front grille!
Try these tasks!

If the ice maker is not producing ice or not enough ice
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
• Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
• New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
• Freezer door closed completely? Firmly close the freezer
compartment door. If the freezer compartment door will not
close all the way, see "The doors will not close completely."
• Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
• Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
• Water filter installed on the refrigerator? Remove filter and
operate ice maker. If ice volume improves, then the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.
• Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.

Let me know how it goes!
Huuum
Please remember to leave a rating!


Oct 21, 2008 | Refrigerators

1 Answer

Icemaker Ice Stripper Arm


just get a new im son quit n riggin the thing

Jun 15, 2008 | Whirlpool GD5SHAX Side by Side...

1 Answer

Side by side refrigerator


The ice maker is not producing ice or not enough ice

 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
 Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
 New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
 Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
 Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
 Reverse osmosis water filtration system connected to
your cold water supply?
This can decrease water pressure

OR
The water dispenser will not operate properly

 Freezer door closed completely? Close the door firmly. If it
does not close completely, see “The doors will not close
completely.”
 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Is the water pressure at least 30 psi? The water pressure to
the home determines the flow from the dispenser. See “Water
Supply Requirements.”
 Kink in the home water source line? Straighten the water
source line.
 New installation? Flush and fill the water system.
 Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
 Is a reverse osmosis water filtration system connected to
your cold water supply?

GOOD LUCK TO YOU!!! LET ME KNOW IF THIS SOLVED YOUR PROBLEM

Jan 31, 2008 | Whirlpool ED2FHEXN Side by Side...

1 Answer

Ice Maker- I am about to replace my 2nd Ice Maker


First Look at icemaker and see if fingers are sticking down in to mold with no water. Fingers should be slighlty above stripper plate (plastic piece mounted on ice maker that is closest to you)Also the fingers should rotate at all by hand. If its sticking down in the mold and the fingers move....it bad.
Then make sure the black rubber spout doesnt have ice inside (just squeeze it ......its rubber so you can feel if its iced up)
Yes, Whirlpool did have some issues with the Gears on the Motor module breaking also they have ice maker thermostat issues. I recommend a entire new updated In door Ice maker and you shouldnt have to worry about it again.

Jan 22, 2008 | Whirlpool GS5SHAXN Side by Side...

1 Answer

No Ice


Hold the flap in .....the light should go on solid as long as your hand isnt blocking the beam. There have been lots of modules (the motor and brain of the I/mkr) breaking. I recommend replacement of the IDIM. Is there any water in the mold?? Where are the ejector blades loacted?? Are they stuck down in the mold?? Do they rotate easlily by hand?? These are signs of the broken module.

Nov 25, 2007 | KitchenAid KSRA25ILSS Side by Side...

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