Question about Canon PIXMA MX300 All-in-One Printer

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Canon Pixma MX300, error code 5100---won't print

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  • beachagenda
    beachagenda Jul 28, 2012

    I just opened a new in box MX300 and I get the error 5100, Cannon says it has an internal problem and its out of warrenty, any ideas?

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  • 412 Answers

Ok,
As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Posted on Mar 09, 2009

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For me cleaning the encoder strip fixed it. Needed to clean every little bit of it, even the area back where the printhead parks on the far right.

Posted on Aug 06, 2009

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I was lucky it was just the paper turning up and jamming

Posted on Jan 07, 2010

4 Suggested Answers

pineworks
  • 4041 Answers

SOURCE: Hello, I have a Canon Pixma MX300 and a code 5100

Hi You can Try 2 things.

ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 02, 2010

alpug
  • 1961 Answers

SOURCE: error 5100. the ink

You need to reset your printer to remove this error. But first, may I suggest that you remove first your ink cartridge. Clean the contact surface using a cotton bud moistened with alcohol. After cleaning return back the cartridge.

Follow these steps:
1. Turn off the printer
2. Press and hold down the Stop/Reset button and Power button for 5 seconds.
3. While holding the Power button, release the Stop/Reset button.
4. While still holding the Power button, press the Stop/Reset button twice
5. Release Power button (wait till you get the lights)
6. Press the Stop/Reset button 3 times each having a 3 seconds gap. (check whether you are getting the orange light or not)
7. Press the Power button and enter data.
8. Remove the cartridge. Leave it for 20 seconds
9. Press the Power button and shutdown printer.
10. Return cartridge and start the printer.
11. Set the language and country.

After the first reset procedure and there is still an error, do this 2nd reset.
When the error is displayed on the display panel of the printer, 1. Press and Hold the STOP/RESET button and wait until it self restart.
2. Release the STOP/RESET button so printer will completely restart. After this, your printer will print again.

Please give this solution a 4 thumbs up rating.
Thank you for using Fixya

Posted on May 26, 2011

Joed911
  • 4338 Answers

SOURCE: Canon IP4000 Error Code 5100

It is a carriage error.
Most times this is a serious error that requires a Canon tech to fix it.
Look at the carriage and see if there is something obstructing it's movement. If you recently had a paper jam, there may be some paper stuck in the path.
You should be able to move the carriage freely with the power off.
Let me know.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 26, 2008

ferow_18
  • 24 Answers

SOURCE: Canon pixma mp 250 won't

Hi there.. i understand that you're having troubles printing from your computer because of that error message.. dont worry im here to help you out with that..
Here's what you can do:

  1. At the device or at the electrical outlet, disconnect the power cord or adapter (while the printer is turned on).

  2. Wait approximately ten to twenty seconds and then reconnect the power cord.

  3. Wait until the device has completed its cycling process before submitting another job request.
normally the reason why it is saying that error message its because the printer is not responding so that's why we will need to power reset you printer..
If you have any other questions, dont hesitate to reply on this message.. thanks and Good Luck!

Posted on Jun 01, 2011

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http://www.justanswer.com/computer/2fqdk-canon-pixma-mx300-says-5100-problem.html

This seems to deal with the issue. Good luck.

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My printer is pixma canon mx308.when printing,the paper always jammed.how to solve this problem?error code 5100


Hi,

This particular error has a lot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip.You can find the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display). Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corresponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on).



Thank you !!

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The paper feed is not working properly and the error code 5100 is present.


This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt and so on...

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1 Answer

There is an error message reading 5100. the ink cartridges are off to the side and i cannot pull them back toward the middle to get them out.


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

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Alarm = check printer 5100


Hi,
This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or even some paper caught underneath the rollers that you have to jiggle around to even see. Check very thoroughly..

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