Question about SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e260 not recognise,cannot format it

Hello
i have the biggest problem
1.my sansa is not recognised by my computer
2.when i connect it it shows new hardware found but its ask install from specific location or from cd when i do it from cd its shows nothing its says not found
3.my sansa is not working at all screen is black and only blue light on ring is there
4.i want to format it how i do
5.how do i use msc or m,tc on my sansa the screeen is black
plz help

02-23-2009 03:23 AM

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3 Answers

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Not sure about this model.
But c100 model that I have requires MSC setting with my Windows Media Player 9.
You can use MTP with Windows Media Player 10.
Before you plug in your player to your computer, select menu and find "Settings", Scroll down till you find USB, and then choose auto-detect for WMP10, and use MSC for WMP9.
http://www.sandisk.com/sandisk-support/warranty-and-user-guides/user-guides.aspx#englishamericas

Posted on Aug 26, 2009

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Woah you've got a big problem,, maybe your sansa is already damged. well if you want to reformat your sansa, use the sansa updater, download it from the sandisk site. or try this.. 1.turn off your sandisk.
2.lock your player (the sliding button on the upper part)
3. press the rocord button while turning on. this will allow yout to open the system disk that will allow you to reformat your player.

Posted on Aug 16, 2009

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Ok first try to calm down, take a look at the back of the player and you will see 4 very small phillips screws, remove these and take the battery out of the player for about a minute then put it back in and see if all is ok, this will most times solve all problems but you may lose some if not all of the content in the player.

Posted on Mar 21, 2009

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1 Answer

My computer is not recognising my sansa 4.0.gb


You should make recovery mode on your player then make firmware upgrade.
The recovery mode:
1. On your Sansa player, press and hold the Power/Menu button for 15 seconds to turn the device completely off.
2. Slide the Hold switch so the orange portion shows.
3. On your PC, double-click My Computer
4. On your Sansa player, press and hold the REC button while connecting it to the PC.
5. Release the REC button when a 16MB-FORMAT drive partition appears under My Computer.

If this work, this link helps you to upgrade:
http://kb.sandisk.com/app/answers/detail/a_id/306

I hope I could help.

Feb 11, 2011 | SanDisk Sansa e260 MP3 Player

2 Answers

My computer doesn't recognise my sansa 260.


Sansa Not Recognized: Try connecting it to another computer the back straight to the motherboard ths should be USB 2.0 and see if it will recognize it as sansa or Drive/removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansas firmware and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier. Make sure USB mode is MSC
Recovery Mode may also allow your computer to recognize the sansa
lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software when finished disconnect

Apr 08, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 mp3 not recognised as a device on my computer


An Update: that yellow square means that it is not recognised, I missed it on the first read through. It means you do not have the required driver to run this application. First port of call is Microsoft Support and see if they have any thing, else Google it and try to find a free one that supports your player. Sorry about my previous post.

Jan 01, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

I own a sandisk sansa e260 4.0gb and for some reason my computer is no longer recognising my mp3 player? I am currently running Microsoft 11 on my computer, could this be the problem? My other issue is...


Hello,

Having the Sansa e260 and running WMP11, the easiest way for updating the drivers on the computer for connection is to download the
Sansa Firmware Updater. After the download, start the execute file
SansaUpdaterInstall.exe . You should be logged onto the computer having administrator rights, allowing you to run this execute file.

See next link how to use the automatic updater function, method 1 ( and updating manually going to Sansa forums, method 2 ) :
http://kb.sandisk.com/app/answers/detail/a_id/306


The error for converting wma files to mp3 is caused by not having the
valid media usage rights (any more) for the music to get them copied or converted.
This could be solved by playing or synchronizing the song at least one
time, before trying to convert. First check next setup in WMP11:
In the Sync tab select More Options.. , under Privacy look
for and select the box "Download usage rights automatically when I play or sync a file".

Main support overview links for the Sansa e200 series:
http://kb.sandisk.com/app/answers/detail/a_id/4487/session/L3NpZC8xUDF2cU1Rag%3D%3D/sno/0#e200

I hope this helps you solving the problems.
Need more assistance ? Just post a comment.

Dec 30, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

My Sansa e260 won't recognise a 4gig micro card.


There are two types of 4gig micro sd,

theres MicroSDHC For nokia phones or
MicroSD Standard
The HC have a file format on them that only Nokias and Samsungs tend to recognise for mobile data transfer and access. The standard cards don't.

Hope this helps

Alen Boardman

Feb 13, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

RE: sansa e260


Hmm how did you format the player. It could be that the player was formatted in NTFS. You may need to reformat the player. Try to reformat the player but first. Look on the back of the player on the right corner. If it says Model : e260 V2 follow the steps below.

1. Turn off the device. Slide the Lock switch it will be showing orange.
2. Press and hold the Left button while connecting the player to the computer.
3. Go to My Computer then a drive of the player should appear.
4. Right click the drive of the player then choose Format. Make sure it is showing FAT32.
5, Click Start to continue,


If it says Model : e260

1. Turn off the device. Slide the Lock switch it will be showing orange.
2. Press and Hold the record button while pressing and holding the record button press the power button. It should say Welcome to Recovery mode.
3. Connect the player to the computer. The player would show up on your My Computer as a drive named 16MB Format.
4. Create a file named sansa.fmt make sure that the file extension is fmt not txt. To check right click on the file and choose properties.

Oct 05, 2008 | SanDisk Sansa e270 MP3 Player

2 Answers

Refresh database error


Used the Firmware Updater to get the latest firmware and this updated my Sansa E260 player which was in Recovery mode. The player then completed the refresh database process. No data was lost. The player is now functiining correctly.]

Thanks

Jul 27, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 mp3 player


my e260 sansa mp3 player dont recognized by computer what to do

May 06, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Unit not recognised by my computer or any other, and memory issues on another unit.


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Nov 10, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Computer Won't Recognise MP3


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Nov 05, 2007 | SanDisk Sansa e260 MP3 Player

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