Question about HP Business InkJet 2800 Printer
I only print in black but the printer won't print unless I also replace the colour cartridges.
SOURCE: Help with Cartridges
you can cheat if you like:
stick some tape around the "nose" of the colored ones. The part of the printhead which uses the C/Y/M might be in disorder because of lacking ink after some time!
Posted on Nov 05, 2007
Likely your purge unit needs cleaning...
Make sure by printing out a test page from printer (not from computer).
If test page is good, you have a software issue. If test page is bad, you need to clean your head and/or purge unit.
Posted on Dec 30, 2007
I am having the same problem. My magenta cartridge light is OFF, no light, I replaced it with a new cartridge but it still will NOT light up. the printer is just over a year old and customer service wanted to charge me for the last time I called up with this problem.
ANy other suggestions?
Posted on Aug 25, 2008
I 've bought already 2 Magenta Cartiages but it always says X on it. whats the problem. Office Max don't replace it any more.
Posted on Oct 11, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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problem could be due to a communication failure between one of the printheads
(cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps
below to identify and fix cartridge issues:
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