I just bought a second hand N95 8GB only to find that the Menu in this device is incomplete: The ''Tools'' menu is missing, ''QuickOffice'' is missing ( tehre is no place where I can reccord Notes) and it seems also there are no maps in the GPS Menu.
Simply, I would like to know if there is a place (on the Internet) where I could reinstal the whole N95 8GB program on this device, since Nokia Service in my Country refuses to handle this problem, claiming that they can service only devices made for Europe and my device has been destined for Indonesia...
Thank you for any usefull information
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Text below has been added by Nokia:
Important information from the official N8 FAQ
You should not use the "three finger" reset (pressing volume down + camera key + menu key and pressing power button) to hard reset the Nokia N8-00 device. Doing this will delete some applications (Ovi Store, Ovi Maps, some preinstalled widgets) which cannot be restored.
If the device needs to be reset, try the following methods instead of the "three finger" reset:
Press down the power button for 8 seconds.
Restore the factory settings by selecting Menu > Settings > Phone > Phone management > Factory settings > Restore.
The "three finger" reset should be used only as a last resort if the device cannot be booted up in any other way.
If successful, the device can be used after the reset but some of the applications are missing. The device needs to be taken to a Nokia Care point for reflashing to get the original applications back in the device.
press menu, go to settings bottom left hand side then down to connectivity 1 from the bottom then the second one down is bluetooth go on to that and be sure "my phones visibility" is shown to all.
at the top of the screen there is 3 menus you can choose touch the middle one for paired devices, now turn the bluetooth device on by holding the button down for 3 seconds. once flashing go back to your phone and click options and new paired device it will search for anything in range enter a passcode once you found the item your connecting to if its a headset the passcode will be 0000 if its another phone just type 0 then do the same on the other device to connect.
though very incomplete data..i gotta know the system conf in details..
however, itz probably causeddue to either 'muted' or 'diabled' device.. click onto it n see if itz muted or click start menu->control panel->sound n audio devices.. also check if the device is enabled n working properly from the device manager..click start menu->run->type 'sysdm.cpl'->press run->goto hardware->device manager->see if sound, video n game controllers r enabled n working properly.. mind for a software update if necessary..
I have just spoken with 3 as I had the same problem with my Nokia N95.
The solution is:
Menu select Tools select Bluetooth at top option blue tooth on - select right hand navigation button it will say (no paired devices) select Options and select new paired device this will then seach for other blue tooth devices.