Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

1 Answer

My macbook is not recognising/reading a disc and I can't seem to get it out either! I get the following message: 'There was an initialisation error. A valid DVD drive could not be found (-70012)'. Help! The CD is now stuck in the macbook.

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  • sirboogabear Mar 24, 2009

    My 13"white mac doesn't say anything.  It is as if I never put it in.  I can't find any advice beyond using foreign objects to remove it. Help!

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1 Answer

I think you can work the CD out with a piece of cardboard , but be very careful!

Posted on Feb 27, 2009

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My mac keeps ejecting any dvd i put in?


Because this could go in the way of a hardware issue or be an issue with the types of DVDs you are using (even legal and commercial copies), so I have three procedures below, I would suggest you try, in order to resolve your Macbook issue with auto-ejecting DVDs.

Procedure #1
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The Parameter RAM Reset is a good troubleshooting process for working with various functions including refresh rate, screen resolutions, and DVD region issues to name a few.

Steps:
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Command, Option, P, and R.

You will need to hold those keys down simultaneously .

• Now turn on the Macbook.
• Press and hold the Command-Option-P-R keys.

• You must press this key combination before the gray screen appears.

• Now, hold the keys down until the computer restarts and you hear the start up sound for the third time.
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Run the next procedure (below) from within your Mac OS X Desktop.
------------------------------------------------------------------------
font.f1 {font: 13.0px Myriad Pro} Procedure # 2

-RUN DISK UTILITY -

Go to Finder Menu bar
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• Click on Macintosh HD volume (or on the name you have changed this volume to.)
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Once Disk Utility is complete and there are no errors in red in the completion summary, quit Disk Utility.

Proceed to the last procedure.
------------------------------------------------------------------------
Procedure #3:
Check this Apple support page for Macbooks and make sure your Macbook is update on its firmware and SMC updates:
Apple Macbook Support page
------------------------------------------------------------------
•Now try a few types of DVDs, commercial, burned and blank DVDs and if you have different brands of blank DVDs make sure to try them as well.
------------------------------------------------------------------------
Apple has done it best, by providing a great support page, that I would like to provide you as a final troubleshooting support option:

Apple Support Link:
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Regards,

-Mactechtrainer

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