- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
if you don't find nothing inside printer and you are SURE there is no paper inside machine try to clean or replace pickup roller, if you wanna be sure about that try to print from Try1, if it work the problem is in try 2
Although you are only trying to print a B & W picture, the color print cartridge/cartridges must also contain ink in order for the printer to work. All print cartridges must contain ink for printing of any type to take place.
Load the color print cartridges and the B & W picture will print.
If you were trying to print a color picture and the B & W cartridge was empty, the printer also, would not print.
I hope this helps you out.
Did you change any of the configurations on your printer. Most photo printers have color settings that are media dependent. It sounds like you might have it set to print on regular paper but not on photo paper. There are a lot of settings that you can accidentally change on a printer so I would suggest uninstalling the printer then reinstalling it and see if that is the issue.
Check and make sure the box for Print all in black; has not been selected for your printer. Make sure the ink cartridge nozzles are not clogged and that the ink cartridge has been aligned correctly. Hope this helps.
I believe I can help. I happen to have the same printer. My printer was unused for about a month and I could not get the black to print. What happens with these ink jet printers is that the ink drys out and becomes clogged in the print head and other jets. The spray orifices are extremely tiny.
I have a unique method of handling these problems that "usually" works. Here's what you can try.....
1), Get a paper towel
2). Set the ink cartridge to the setting where you remove the ink cartridges and can slide the print assembly back and forth.
3). remove ALL the ink cartridges
4). Fold the paper towel into a rectangle that is 1 inch wide and about 4 inches long) it should be like a fat pillow.
5). saturate the paper towel with clean water.
6). Position the saturated paper towel underneath the print head so that it is pressing against the bottom side of the print head where the ink would spray out on the paper. (It is crucial to get the damp paper towel into contact with the print jet's lower discharge surface. Make especially sure you get it under the clogged (non functioning color position).
7). allow this to set overnight.
8). The next day, remove the paper towel. Whatever color was giving you trouble printing, you should see that color ink in the paper towel. This is because the dampness has loosened the dried up ink. You may also see other colors too.
9). Re-install your ink cartridges and try it again (you may have to do 1 clean cycle but often it isn't even necessary.
This has worked like a charm for me over and over again. No guarantee it will solve your particular problem but it's easy and worth a shot and has returned my R320 to perfect service after sitting for long periods. (You can also leave a moist paper towel under the heads when not in use to prevent clogging). But IMPORTANT...if you don't remove the ink cartridges, the paper towel may pull all the ink out..