Question about Epson Stylus Color 800 InkJet Printer

6 Answers

Printer is not printing black ink, i have replaced the cartridge, checked that the PC is not tellin the printer to print in negative. I replaced the black ink cartridge, ran the head cleaning and alignment utilities and still the black refuses to print even when printing a page that uses color. The color portion of the page prints ok.

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Hi and welcome to FixYa,

Basically, it would appear that the printhead for the black is fully clogged or faulty. Initially, pls try to:

  • download, install and run Epson SSC Service Utility;
  • proceed with deep cleaning;
  • reset all counters to zero;
  • unplug everything from the printer for an extended period of time;
  • try again.
Pls post back results/updates. Good luck and thank you for using FixYa.

Posted on Feb 23, 2009

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Just try with test page of printer and also reinstall the driver and see.

Posted on Feb 23, 2009

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When you print a test page does the black print? If it does not then most likely it is a clogged nozzle. This would need to be either cleaned or replaced by Epson. The service charge may be more than buying a new printer so you would want an estimate first. Hope this helps & good luck.

Posted on Feb 23, 2009

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Do again a dep cleaning because sometimes it requires to repeat the deep cleaning to make everything work...

Posted on Feb 23, 2009

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Print a test page from the printer and see if black comes out, if it doens't come out, clean the contacts, if that doesn't help the printer head might need to be replaced, in some cases it may cost more than a new printer.

Posted on Feb 23, 2009

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Hi there,

do a print head cleaning maintenance, this will clean the dirt on the print head

Posted on Feb 23, 2009

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