Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Kitch-aid fridge using lots of electricity and shorting circuit

In '07, PG&E kept turning our power on and off, and as a result, the refrigerator stopped getting cold. The repairman said the compressor starter switch was broken and installed a 3 in 1 kit starter/overload relay/capacitor--$250. Yesterday, my electrician was working on the new main breaker box he installed last week, and again the power was on and off quite a bit. The refrigerator started shorting the circuit--we tried plugging it into different circuits--but same result everytime. It must have been pulling out way too much electricity. We plugged into an ungrounded circuit temporarily but then it just stopped working. No cold coming out. The repairman spent an hour on it this morning and couldn't figure out what's wrong. He asked for a diagram of the parts, but I don't have one. He said he would come back when I find one. He was nice not to charge me anything. My husband wants me to buy a new fridge tomorrow because he thinks this one is too tempermental. What should I do?

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  • natabeasy Feb 24, 2009

    Like your picture. I bought it in '01 so not under warranty. Can a regular refrigerator repairman fix a winding on the compressor?

  • natabeasy Feb 24, 2009

    You are kind to help me with my problem. Thank you. I just sent Kitchenaid an email. I also checked the warranties on some comparable refrigerators and you were right--6-10 year warranty on the compressor. Let's hope it applies to me as well! Thanks again!

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The relay kit that the other repairman put on may not have been enough to fix your problem.
you may have a winding that has shorted out on your compressor. if so it has a 5 year warranty and should be fixed for no charge under warranty.
call kitchenaid and ask for them to recommend an authorized repair company to check out your unit.
use their 800 number and hopefully they will take care of your problems and you wont need to replace this unit.

Posted on Feb 23, 2009

  • Tom Zwiebel
    Tom Zwiebel Feb 24, 2009

    yes most repairmen who do refrigerator repairs will know how to replace the compressor and reservice the sealed system, but by that time you will have spent 600-700 more dollars. i would just have a second opinion done to verify that the windings are shorted in your compressor.
    thats why i was hoping you would call kitchenaid as they will alot of the time help you out with the cost of the repairs.
    what you need to do is tell them you think the compressor is shorting out and its smells like something is "burning". if you get a really nice person talking with you they have the power to give you an authorization for repairs.
    they really are a good company to deal with and i would try that before you throw this one out.
    if you cant get any help on the repairs, then it might be time to just buy a new unit.
    p.s. some kitchenaid refr's have a 6-12 year warranty on the compressor, so do call them.
    good luck.
    also the windings cant be replaced by themselves, they are sealed inside the compressor and thats the only way to replace it.


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