Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator
In '07, PG&E kept turning our power on and off, and as a result, the refrigerator stopped getting cold. The repairman said the compressor starter switch was broken and installed a 3 in 1 kit starter/overload relay/capacitor--$250. Yesterday, my electrician was working on the new main breaker box he installed last week, and again the power was on and off quite a bit. The refrigerator started shorting the circuit--we tried plugging it into different circuits--but same result everytime. It must have been pulling out way too much electricity. We plugged into an ungrounded circuit temporarily but then it just stopped working. No cold coming out. The repairman spent an hour on it this morning and couldn't figure out what's wrong. He asked for a diagram of the parts, but I don't have one. He said he would come back when I find one. He was nice not to charge me anything. My husband wants me to buy a new fridge tomorrow because he thinks this one is too tempermental. What should I do?
The relay kit that the other repairman put on may not have been enough to fix your problem.
you may have a winding that has shorted out on your compressor. if so it has a 5 year warranty and should be fixed for no charge under warranty.
call kitchenaid and ask for them to recommend an authorized repair company to check out your unit.
use their 800 number and hopefully they will take care of your problems and you wont need to replace this unit.
Posted on Feb 23, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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