Question about Kenmore 3.2 cu. ft. Plus Top Load Washer
I have a 3-year-old Kenmore 3.5 super capacity front loader washer. There is always about an inch of water in the rubber boot/gasket thing that's in the very front of the machine. I understand that mildew and moisture is something everyone w/a front loader has to deal with. However, I don't know if this amount of water is normal. I leave the door open all the time and I run bleach cycles, etc. It doesn't smell horrible - but the water drives me batty - there's always gross stuff floating in it and mildew and mold everywhere. I clean it out with a towel and then it's back the next load.
So, my questions are:
1. Is this amount of standing water normal?
2. Is there a drain pump or anything that I should be checking to make sure it's clear?
3. Is there a newer boot/gasket that comes with newer model years of this machine? Maybe one that has holes in the rubber grooves to help the water drain?
4. Any suggestions of front loaders that don't have as much of a problem w/standing water? Again, I know it's problem with all of them, but if I can't fix this one, I'd like to get one that has less water that accumlates.
Thank you SO SO much for your help!!
Does your model start with 417? if so then there is a new door gasket that will help with water left in the boot.
if you have 110, then there is no new gasket/ boot...
you need to clean the drain pump sump screen.
either unit will have a clean out screen that is a removable cover on the front of the pump and it allows you to unscrew the sump filter and clean it out.
Posted on Feb 23, 2009
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Posted on Jan 02, 2017
If the odor does not go away, it is probably time to change the rubber door boot, or you have something stuck in the drain. Take a good look at the rubber around the door. If it has mildew spots and/or mold, it generally won't go away. Pull the rubber back a bit and look BEHIND the boot as well. You may have some lost items stuck in the boot causing the odor. Last of all, UNPLUG the washer and remove the lower kick panel under the door by removing the three 7mm screws and check the drain pump for foreign objects. There's only one pump inside the washer so it won't be too hard to find. It is usually white in color and has a screw off access cover. There is a bit of residual water that remains in the wash tub all the time. You will need to drain this first or you will have a mess to clean up. You can use some towels or use a shop vac. If you use towels, lay them down around the drain pump and remove the access cover. If you use a shop vac, pull all the residual water from the wash tub through the drain line. Sometimes this pump will build up with all kinds of scunge from soap residue and/or foreign object getting caught. Clean it out real well and run the washer on a bleach cycle with the hottest water setting you have. Let me know if any of this helps you. If you decide to change to door boot, post a response to this solution and I will give you step-by-step procedures.
Posted on Aug 26, 2007
Hi! I have Kenmore Elite 4t and had this same problem: Musty, Moldy smell in washer and on clothes. The Sears Technician suggested that I use a half a cup of Clorox Liquid Bleach and put it in the tub (not the dispenser). NO CLOTHES! Use the longest hottest setting and when it's done clean the inside (underneath rubber tire thingie) and the undernath part of the door with a papertowel. And to always leave the door open. I did what he said with the bleach and it worked. I didn't want to leave the door open because I have 2 cats & was afraid that they would want to go in it, but ended up repeating the bleach thing again because a few days later the horrible smell was back. I leave the door open all the time now and the cats never go in it. They've watched laundry spin around, so I guess they're smart enough to not want to go in it. I have not had this problem again since I always leave the door open and I did this over a month ago. I hope this helps!
Posted on Jan 18, 2008
Everything that you did was good and right. Front loaders have a tendence to harbor mold and mildewy smells by the nature of their design. Cleaning the pump strainer, and repeating the steps that you took woll take care of the problem. The pump strainer is located between the drum and the pump, behind the kick panel of the washer. The strainer is connected to the drum with a rubber hose. Open and clean the strainer. While it is open, peer up into the pump, and see if you can see any other debris in there. Remove al that you can, and reassemble the strainer. Wipe down the seal faces at the door with a solution of bleachy/soapy water, and run a 'sanitary' load with bleach in all dispenser cups. Dump 1 cup of bleach also into the tub prior to starting the empty load. Use the hottest water setting. After the cycle ends, run another empty load to flush all traces of the bleach from the system. This should take care of the issue.
Best regards, --W/D--
Posted on Aug 08, 2009
the only thing you can do now is replaced the door boot seal. after replacement usually you have to leave the door open till completely dry or dy it with a towel after each wash
Posted on Sep 28, 2009
The only solution here is for you to replace the door seal, and in future, do more high temp washes, as the prob is caused by doing too many low temp washes, ie: 40--50 degree temp washes, this causes build up of bacteria and the like.
Please rate my solution.
Posted on Oct 18, 2009
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