Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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Message says cartridge error 1203 and it wont

Message says cartridge error 1203 and it wont print

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Step Action 1 Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Print a test page. If the test page prints, the error is resolved.

Posted on Feb 23, 2009

  • Frank Simard
    Frank Simard Feb 23, 2009

    sorry for the messiness. If you E-Mail me at simard2@comcast.net I will give you the step by step instructions on how to fix your problem. Also it would be in a neater form.

    Thank you for using Fix Ya!

    Have a great one!

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1. Please make sure the All-In-One is powered on.
2. Pull the control panel towards you, and then open the cartridge access door. The print cartridge carrier moves and stops at the loading position.
3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
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If the message now displaying is Cartridge Missing, do the following:

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1. Please make sure the All-In-One is powered on.
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