Question about Jenn-Air JCD2389G Side by Side Refrigerator

1 Answer

I have a Jenn Air JCD2389GE Side by Side. My problem is that at random times (once, twice a week and sometimes once every two weeks) a puddle of water is on our tile floor just in front of the freezer side. There is also a frozen layer of water on the bottom of the freezer floor and a little frozen water at the bottom of the white coil cover on the back of the inside of the freezer. Anyone know what this one is? Thanks in advance!!!

Posted by on

  • Mike Van May 11, 2010

    Also turn up the temp on your freezer so it won't happen again. Your freezer setting was probably too cold!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 410 Answers

You have a frozen defrost drain. whenever the unit goes into defrost, usually once a day the water instead of running down the drain is running out on the interior and then onto your floor.Fairly easy fix if your game?

  • unplug your refrig
  • remove all food from interior of freezer
  • remove shelving
  • remove 2 screws holding the rear cover in place these are usually painted white to blend witht he cover. btw this is the lower cover so you do not have to remove icemaker or dispenser bucket.
  • once cover is removed defrost all of the ice that you see with a hair dryer
  • once the ice is gone you will see a drain hole in the center beneath the cooling coil ou need to flush hot water thru this hole to clear any ice and sludge that may be in the line. ( I sometimes have to use a syringe or turkey baster filled with hot water to forcefully clear this line)
  • reassemble in reverse order
If you have any further questions or comments leave them here and I'll get back to you. Thanks Peyton

Posted on Feb 23, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to determine what is causing my refrigerator to periodically leak water onto floor?


uSUALLY A PLUGGED OR CLOGGED EVAPORATOR DRAIN LINE IN FRIDGE OR BAD DOOR SEALS WILL ALLOW MOISTER ANS AIR TO CONDENSATE AND MAKE THE WATER PUDDLES

May 26, 2014 | Jenn-Air JFC2089HE French Door...

1 Answer

I have a Jenn-Air JFC2290v water appears on the floor front right corner, sometimes front left corner as well. I have moved the unit and have not found any water under it. This has been on going for...


I bought the same JFC2290 model and it says "Auto defrost". Mine is only 10 months old and it starts having exactly same problem already. Water leaks and I have to clean my hardwood floor twice a week. I will never own Jen junk again!

Nov 09, 2011 | Jenn-Air JFC2290VEP (21.8 cu. ft.) Bottom...

1 Answer

I have a Jenn-Air refrigerator, Model JCD2389DE, and in the last two weeks we have noticed water puddling on the floor in front of the "freezer side" door. We thought maybe the water dispenser...


Mine did this a few years ago. I had to call service out to replace the system board. I guess it's a common problem. Something on the board fails and the defrost operation does not work properly, resulting in rapid meltdown of ice build-up and puddles on the floor.

Nov 14, 2010 | Jenn-Air Refrigerators

1 Answer

JCD2290HES Side by Side Refrigerator: my jenn air side by side is freezing everything an...


i have the same problem i clean the coils and work for two weeks and now is freezing need solution thanks

May 16, 2010 | Jenn-Air JCD2290HES Side by Side...

1 Answer

My Jenn Air refrigerator ice maker quit working


My Jenn-Air refrigerator (JRSD2790) quit making ice, dispensor works, water dispensor works. Do I need to replace the entire
ice maker?

bjones03@comcast.net

Mar 25, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

IS THERE A RECALL ON JENN-AIR REFRIGERATOR, MODEL #JCD2389GE ?


MAYBE!  Our Jenn-Air side by side has a similar model number to yours and it was recalled on March 10.  Check on maytag's recall page to see if your fridge has been recalled by entering your model and serial number.

Mar 11, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

I have a JENN-AIR side-by-side refrigerator Model # JCD2389GE. The freezer side works great but the refrigerator side barley gets cold. Help!


the damper on the left corner in the refrigeartor is not opening is either blocked with ice or broken also when the frezeer is not defrosting like it supost to it blocks air circultion to fresh food section check both thing damper and defrost

Nov 09, 2008 | Refrigerators

2 Answers

JCD2389GE Fridge Lock Button Is Lit


Solution found! I located manual on line. If anyone else has this problem, press the "lock" button three times in ten seconds! I'm a genius!

Jan 27, 2008 | Jenn-Air JCD2389G Side by Side...

Not finding what you are looking for?
Jenn-Air JCD2389G Side by Side Refrigerator Logo

310 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4636 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...