Try purchasing a new SD memory card (brand name) and installing the files there. Sometimes the manufacture sends cheap SD cards and the data is easily lost in damaged or poorly made SD cards. I have a EVESHAM 2007 and installed the files from the original CDto a new SD card and solved freezing and other problems resulting from poor data transmission from the cheap SD.
Also, try going online to the manufactureer's web site to see if they have downloads/ updates available there to replace the origianl install files that came with the unit. Always put on new brand new SD card.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try resetting the I5. Hold the left button, the wheel button and the power button down at the same time. Keep holding until the screen say that " Do you really want to erase all user data?" Select Yes and then restart the I5.
I had the same repeating problem with my Zen V Plus 2GB. There is a tiny hole on the left side of the player, underneath the on/off switch. Stick a paperclip in there and press gently to reset your player. I lived for 6 months letting the battery wear itself out before I discovered this reset hole. I finally found the offending piece of music and deleted it from the player. I haven't had any problems with my Zen freezing since deleting that song. Pay attention to whether it always freezes on the same media, that might be the source of your problem.
If you have a Thomson DT16300, here's a handy fix that address freeze ups, lack of reception and problems on your Hard Disk:
goto MENU screen
goto SETUP screen
goto HELP screen
At HELP screen, Enter 1397 - this accesses the engineer panel - you can
reformat the HDD in this menu - you will lose all recorded programmes
and planned recordings but it clears locked or corrupted files
OR - at the HELP screen, press the GREEN button
On the lower half of the screen youwill see 3 options:
Blue - Reformat HDD - clears all the memory/HDD - useful if you have a
corrupted file - you will lose all recorded programmes though
Red - reset the whole box to factory settings - good if you have a
locked box or reception problems or cannto scan for new channels. It
goes back to when you bought the box, so you will have to input
favourites and planned recordings again
Yellow - Software revert - allows you to go back to the previous
software driver - you may lose new functions, but you can always
restore it back again using the same feature
I am having this same problem. My Magellan was frozen on an old route. I had to completely reset it. This deleted all of my old saved information. Since I did this, it has been mapping correctly, but there is no audio. The volume is turned all the way up. Can you help me fix this problem?