Question about Whirlpool GR399LXHS Electric Kitchen Range

1 Answer

Self cleaning F5 error

I have a whirlpool accubake systen oven. After the auto clean was finished it said END so I hit cancel. Now I am getting an E1 -F5- error. The door is still locked. How do I fix this??? If possible?!?!?!

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  • Anonymous May 03, 2009

    I have this exact same problem. I had a repairman look at it and he said I needed to replace my lock motor. A cost of 400.00-plus Ouch!

  • Megan W
    Megan W May 05, 2017

    According to the oven manual and tech sheet, an F5 E1 is a door lock related error code. Below are the three causes of F5 door lock related errors. Two of them can be expected by looking at the wiring diagram. The third one is totally unexpected and not mentioned in the Tech Sheet error description section (or anyware else that we’re aware of).


    The Symptom and Documented Solution: An F5-E1 error is thrown on the lower oven.

    The Tech Sheet says:

    F5 E1 “Self-clean latch will not lock”

    1. Check the latch assembly: latch arm pivot joint, arm/solenoid connection, solenoid spring, and spring washer.
    2. Check the Latch Solenoid:
    – Check for firm electrical connections.
    – Disconnect the two wires from the solenoid and measure the resistance of
    the solenoid. A small resistance (approx. 175?) is normal. If the solenoid is
    open (??) or shorted (0?), it should be replaced.
    3. Check the Latch Switch. Disconnect it and use a continuity tester:
    – Door latched = switch closed, continuity should read 0?.
    – Door unlatched = switch open, continuity should read??.
    4. Check Door Open/Closed Switch. Disconnect it and use a continuity tester:
    – Door open = switch closed, continuity should read 0?.
    – Door closed = switch open, continuity should read??.
    5. Check power and element connections.

    The Actual F5 E1 Causes

    ONE– Problems with switches in the latch mechanism as mentioned in tech sheet.

    Fix: Repair or replace lock mechanism/switches.
    TWO– Door latch drive or door switch detect failed in control board.

    Fix: We take care of this with our board rebuild process. Call FixYourBoard.com to have your control board refurbished. 512-355-1108
    THREE– Here’s the kicker – this cause is not at all obvious! A FAULTY KEYPAD/TOUCHPAD MEMBRANE!

    How can it be?! Self-clean in the bottom oven of a Whirlpool Double oven is an option. The models that don’t have self-clean in the bottom oven still use the same control board as those that do have the option. A unique combination of shorts in the keypad membrane tell the control board which options are implemented in a particular oven.

    A frequent failure mechanism in the keypad causes the short that indicates “no bottom self-clean model” to fail open circuit – confusing the control board into thinking that there is a lock mechanism on the bottom oven! Now the control board tries to activate the non-existent bottom oven lock mechanism – and throws an error because it doesn’t work (or exist)!

    Fix: Replace the keypad. Call FixYourBoard.com for Ledgestone options.

×

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  • 15,935 Answers

The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#$TRE

Posted on Oct 01, 2010

  • Megan W
    Megan W May 05, 2017

    According to the oven manual and tech sheet, an F5 E1 is a door lock related error code. Below are the three causes of F5 door lock related errors. Two of them can be expected by looking at the wiring diagram. The third one is totally unexpected and not mentioned in the Tech Sheet error description section (or anyware else that we’re aware of).


    The Symptom and Documented Solution: An F5-E1 error is thrown on the lower oven.

    The Tech Sheet says:

    F5 E1 “Self-clean latch will not lock”

    1. Check the latch assembly: latch arm pivot joint, arm/solenoid connection, solenoid spring, and spring washer.
    2. Check the Latch Solenoid:
    – Check for firm electrical connections.
    – Disconnect the two wires from the solenoid and measure the resistance of
    the solenoid. A small resistance (approx. 175?) is normal. If the solenoid is
    open (??) or shorted (0?), it should be replaced.
    3. Check the Latch Switch. Disconnect it and use a continuity tester:
    – Door latched = switch closed, continuity should read 0?.
    – Door unlatched = switch open, continuity should read??.
    4. Check Door Open/Closed Switch. Disconnect it and use a continuity tester:
    – Door open = switch closed, continuity should read 0?.
    – Door closed = switch open, continuity should read??.
    5. Check power and element connections.

    The Actual F5 E1 Causes

    ONE– Problems with switches in the latch mechanism as mentioned in tech sheet.
    Fix: Repair or replace lock mechanism/switches.
    TWO– Door latch drive or door switch detect failed in control board.
    Fix: We take care of this with our board rebuild process. Call FixYourBoard.com to have your control board refurbished. 512-355-1108

    THREE– Here’s the kicker – this cause is not at all obvious! A FAULTY KEYPAD/TOUCHPAD MEMBRANE! If youre seeing an E0-F2 as well, the touchpad on your unit is definitely the culprit of your failure. An E0-F2 is a stuck key error code.

    How can it be?! Self-clean in the bottom oven of a Whirlpool Double oven is an option. The models that don’t have self-clean in the bottom oven still use the same control board as those that do have the option. A unique combination of shorts in the keypad membrane tell the control board which options are implemented in a particular oven.

    A frequent failure mechanism in the keypad causes the short that indicates “no bottom self-clean model” to fail open circuit – confusing the control board into thinking that there is a lock mechanism on the bottom oven! Now the control board tries to activate the non-existent bottom oven lock mechanism – and throws an error because it doesn’t work (or exist)!

    Fix: Replace the keypad. Call FixYourBoard.com for Ledgestone options.

×

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2 Answers

Trying to self clean oven, error code F5 E1 alarm set off in the first few minutes of the cleaning cycle


F5
- E1 Self clean latch will not
lock

1.
If door latched:


  1. Disconnect power from unit.
  2. Check wires and connectors from control to door switch, then from door
    switch to control. If no damage to wires and all connectors okay, proceed to
    step C.
  3. Replace door switch.
  4. Re-apply power.
  5. Press and hold any key down for 1 minute to clear F5 failure code from
    memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure
    operation is correct.

2. If door not latched:


  1. Disconnect power from unit.
  2. Check wires and connectors from control to latch switch, then from latch
    switch to control. If no damage to wires and all connectors okay, proceed to
    step C.
  3. Repeat steps A and B for door switch.

3. Measure door switch (door open = switch open small low voltage terminals).
Replace switch if defective.
4. Measure latch switch (unlatch = switch open,
CAUTION - oven light contacts are closed). Replace switch if defective.
5. If
corrections are made in any step, reconnect power to control. Press and hold any
key for 1 minute to clear R failure code from memory. F2 will appear. Press
CANCEL and observe for 1 minute to ensure operation is correct.
6. If failure
remains, disconnect power and replace control.

Note:
Applies to all F5-E... codes.

Dec 31, 2010 | Whirlpool Accubake SF362LXTS Kitchen Range

1 Answer

I can not find my manual and I'm trying to clean my oven with the self cleaner. This is an accubake. I press self clean button and hit start. After a few seconds E1-F5 comes up. Do u have a sheet on...


The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#%TE

Aug 20, 2010 | Whirlpool GS563LXSS - stainless Steel Gas...

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I am trying to self clean my Whirlpool stove/oven. I keep getting E1-f5 on the control panel. HELP, my oven is dirty~


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2 Answers

My Whirlpool Accubake super capacity 465 self-cleaning oven does not work. When started E1 -F5- appears on screen. Model# RF 386 PXGO. Serial# RJ0525903.


The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.%#FDG

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1 Answer

Have Whirlpool Electric Range super capacity 465 with accubake system. Turn off power to stove to clean oven and back of stove. Finished cleaning and turned power back on and get this beeping sound every...


The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.$%^TF

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E1 F5 Error on Whirlpool Accubake Oven


The lock latch is located directly in the center upper portion of the door. It is a hook shaped latch that lock by turning downward. This lock gets stuck in this position which causes the e1 f5 error code. Locate the latch through the vent holes in the upper front of the oven door. Insert flat headed srew driver into vent hole and gently push latch up to a horizontal position & simply open door. Once unlocked, push cancel on the control panel.This will clear the error code and resolve the issue.

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Self cleaning oven wont work


On your model it should mean a defective door latch switch.
It will have to be replaced.

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Have whirlpool accubake oven model # RF386PXGT turned on the auto clean error code E1 F5


Self clean latch will not lock
  1. Disconnect power from unit.
  2. Check wires and connectors from control to latch switch, then from latch switch to control. If no damage to wires and all connectors okay, proceed to step C.
  3. Repeat steps A and B for door switch.
3. Measure door switch (door open = switch open small low voltage terminals). Replace switch if defective.
4. Measure latch switch (unlatch = switch open, CAUTION - oven light contacts are closed). Replace switch if defective.
5. If corrections are made in any step, reconnect power to control. Press and hold any key for 1 minute to clear R failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.
6. If failure remains, disconnect power and replace control.

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Momentarily (less than 5 sec.) press CANCEL key again to remove error code
display.
2. Press and hold any key for 1 minute until F2 E0 code is displayed.
3. Cancel F2 E0 error code.
4. Program and start the clean mode. Observe to see if door locks. If it does not,
inspect the locking mechanism from the solenoid to the latch pawl and door to
find the cause of the problem. If the door is not locking, then 1 minute from the
start of clean, the F5 E1 code will again be displayed. Steps 1 through 3 will
have to be repeated before another clean can be started.
5. Once any mechanical problems with the latch mechanism have been corrected,
program and start a clean cycle (after, if necessary, clearing F5 E1 error code)
to ensure proper operation of the door lock. Immediately cancel the clean mode to observe proper operation of door unlock

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