Question about GoVideo Go Video DVD/VCR Combo

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MY DV2150 WILL NOT PLAY ANY DVD'S - GETTING A... BAD... MESSAGE

I TRIED MANY DVDS - IT WAS WORKING FINE LAST WEEK - IS THERE A WAY TO RESET THE MACHINE OR SOMEONE WHO CAN GIVE ME GUIDANCE OR TECHNICAL SUPPORT ON THE PHONE?

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Sounds like the optics are dirty. There are some commercial lens cleaners out there for not too much money but I would NOT recommend them.

These cleaners may work fine for CD players and some claim they are for DVD players too, but the optics in the DVD's are much too delicate and it's way too easy to knock them out of alignment or scratch the delicate optic eye.

If yours is a newer model I would highly recommend that you take it to a pro for optics and rail cleaning. If this is budget DVD you may want to try to clean it yourself.

Unplug the DVD and disconnect it. Open the cover and very carefully use a camera lens cleaning tissue to clean the tiny lens. DON'T press hard and don't keep rubbing! Chances are you will clear things up in seconds ~ no pun intended. Do not use a Kleenex or TP ~ both are too harsh for the lens.

The lens looks like a clear and tiny plastic bubble. Do a Google "images" search for 'DVD laser diode' to see what they look like before you remove the cover. As long as you disconnect the AC power cord before you begin you should be finished in about five minutes!

Good Luck

Posted on Feb 24, 2009

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