Question about Pioneer AirWave XM2Go Satellite Radio Receiver with Home and Car Kit

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Pioneer GEX-XMP3 stuck in the power up mode

Removed battery to reset did not fix problem what should i do

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  • rdotson3 Feb 28, 2009

    I have the same problem. It keeps cycling through the "powering up" mode.

  • Anonymous Mar 07, 2009

    Same here

  • Anonymous Apr 26, 2009

    same problem - how do I reset?

  • kbc_63 May 18, 2009

    I have the same problem. It's stuck on the powering up screen in & out of the cradle. Have done a battery pull several times with no success.

  • tosienski98 May 25, 2009

    I can not power on the device and when I try to charge it in the docking station it forever says "Please Wait". This unit is useless! Only had it 4 months!!!!


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  • 2 Answers

Just off the phone with Pioneer customer service. Apparently a "software glitch" common enough that an internal memo has gone out to replace units under warranty without further trouble shooting. The last step in the process was to remove the battery, place in the original charging cradle without the battery, and hold the power switch down for 10-15 seconds; if the "Please wait" message continues, the unit is defective.

Posted on May 28, 2009

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The battery is definately the problem. I have seen many times in this device in particular - the battery shorts to ground - and causes the unit to malfunction.
VERY COMMON and recurring problem in the GEX-MP3

CLICK HERE to read more.

Replacing the battery is as easy as finding an Authorized Pioneer Repair center near you.
Pioneer does not sell parts to unauthorized repair techs.

CLICK HERE to find the nearest one to you. (top right of page)

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