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Okay well you have to do a full restore. Turn your itouch completely off. With it off, hold down the circle button and plug in the USB cable connected to your computer. The itouch will power on and you will see the apple, but keep holding in the circle button. After 15-30 seconds, you will see another (different) cable/itunes screen on the iphone. iTunes should then recognize that the itouch is in recovery mode and you can then do a restore. You should be good from there.
Remember, turn off the itouch. Then while its off hold down the circle button and plug it in. Keep holding down the button until the recovery screen comes up. Good luck!!
Make sure "Sync Music" option is checked in Music Tab on the Summary Page.
Connect you ipod and open itunes. On the left hand column of itunes, highlight the ipod's name under Devices.
Then on the right you'll be on the page where you see some options like Summary, Applications, Music etc.
Click on Music and make sure Sync Music option is checked and then click on Sync at the bottom.
In most cases, that fix the issue, otherwise call AppleCare at 1800-275-2273
Hope that answers the question
You can put the iPod into recovery mode, and then restore the iPod.
To do this: 1) Turn the iPod off. 2) Hold down the Home button on the iPod while connecting it to the computer it was last synced with. 3) Release the Home button when the iTunes image appears on the iPod's screen. 4) Wait for iTunes to recognize the iPod and then follow the onscreen instructions to restore the iPod.
Itunes can sync infinite ipods and should have no trouble, so there isnt a problem with having two ipods. Try this: turn off your ipod, hold the home button, and plug it into
itunes while still holding the home button until a picture of the itunes symbol
appears with a cable under it. itunes should say "ipod found in restore
mode". this will get rid of any previous users' settings, and hopefully fix anything preventing itunes from syncing with your ipod.
i had the same problem. this is all the steps needed, calling apple isnt necessary.
first: press down on the top power button and on the menu button
second: keep pressing, eventually the screen to turn it off will pop out. ignore it and keep pressing.
third: the itouch will turn off completely but dont stop pressing
fourth: the apple sign will come out. you may now release.
fifth: now you should be able to connect to itunes that will restore your ipod.