Question about Sony Playstation 3 (PS3) Console

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Doesn't play disks

So my kid buys a ps3 get it home won't play the game he bought with ... so we thought maybe its the game well 3 games later still won't work . walmart will not take it back due to the fact that the serial numbers on the box and consol don't match .... any ideas??

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  • pcmitt Feb 23, 2009

    yes it was brand new but the serial number on the recepit matches the one on the box. but the console doesn't match either of those .



    we called the supervisor of the store and she is going to talk to sony in the morning .



    just wondering if anyone else has had this problem of a new machine not working??

  • pcmitt Feb 23, 2009

    well they just got them in the night before so i don't think it could have been switched .

    he did the updates and still no luck

  • pcmitt Mar 18, 2009

    my hubby had a "nice" chat with the head of walmart and voila we have a new ps3 and it works great thanks everyone !!

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Did he buy it brand new from walmart...does he still have the receipt..it will say the serial #on it..if so (call first and speak to the main supervisor on duty tell him the issue i dont know how the serial # wouldnt match unless he bought it used from someone else

Posted on Feb 23, 2009

  • mike mcardle Feb 23, 2009

    yeah there are other people with the same issue...have you tried installing the updates you will need a internet connection (dsl or broadband) it should play without these but its worth a shot

  • mike mcardle Feb 23, 2009

    another thing i would wonder if someone else had bought that ps3 and returned it with a different one ...i have heard of that happening from time to time

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