Question about Acer Aspire 5100 Notebook

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Cannot watch video on Acer 5100

I find that I cannot play videos on my Acer 5100. It is as if the system cannot cope, but I have a 2G processor and 1G RAM. Problem is wether on-line or on local hard drive. Any suggestions very welcome.
Thanks

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  • markelees Feb 23, 2009

    Thanks for the quick response. I am using Vista Home Premium. Essentially the problem is that I videos only play frame by frame and the audio is unintelligible. I have tried with Windows Media and QuickTime. Same effect with YouTube and NetFlix videos. Thanks.

  • markelees Feb 23, 2009

    Audio: Realtek High Definition Audio version 6.0.1.5334

    Display: ATI Radeon Xpress 1100 version 8.531.0.0



    I have tried to update the display driver, but it failed. I have installed all of the various codecs. Again, many thanks.

  • peeface
    peeface May 11, 2010

    what operating system? what program are you trying to play them in? what kind of video files?

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Hi there
There are a few applications that you need to have installed on the PC for you to watch videos on line or from hdd.

first you will need adobe flash 10, download it and install it from here:

http://www.adobe.com/products/flashplayer/

also download and install java from here:

http://www.java.com/en/download/index.jsp

Now thats the on-line software done, now you need "codecs", download and install these to allow you to watch the latest DIVX, XVID video files etc

http://www.xpcodecpack.com/download

and codec 8.3 here:

http://www.softpedia.com/get/Multimedia/Video/Codec-Packs-Video-Codecs/Codec.shtml

Install all of the above and restart your pc, then try to watch your media on the net and in a media player, the problem should now be resolved.

Good luck and thanks for using Fixya!!

Posted on Feb 23, 2009

  • Lee Hodgson
    Lee Hodgson Feb 23, 2009

    Go into "device manager" and check to see if the graphics drivers are installed
    post back please


  • Lee Hodgson
    Lee Hodgson Feb 23, 2009

    Hi again.
    Go to Acer support website and download the chipset driver, the graphics driver is bundled together with that, once downloaded reinstall the drivers and try again.

    http://support.acer-euro.com/drivers/not...

    Good luck


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Posted on Feb 23, 2009

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