Question about Ricoh Aficio 2027 Black and White Copier

2 Answers

Ricoh Aficio 2027 when scanning documents over 4 or 5 pages e-mail documents with no attachments, and pages of gibberish in the body of the e-mail. How do I fix this?

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  • Anonymous Feb 23, 2009

    It should be, although for documents with large page counts it sends an e-mail with no attachment, but begins:

    This is a multi-part message in MIME format.
    --DC_BOUND_PRE_<1235350655.00007487e872>
    Content-Type: text/plain; charset=US-ASCII
    Content-Transfer-Encoding: 7bit

    This E-mail was sent from "RNP87E872" (Aficio 2027).

    Scan Date: 23.02.2009 08:57:35 (+0800)
    --DC_BOUND_PRE_<1235350655.00007487e872>
    Content-Type: application/pdf; name="20090223085735931.pdf"
    Content-Transfer-Encoding: base64
    Content-Disposition: attachment;
    filename="20090223085735931.pdf"

    JVBERi0xLjMKJZKgoooKNCAwIG9iago8PC9UeXBlL1hPYmplY3QKL1N1YnR5cGUvSW1hZ2UK
    L1dpZHRoIDE2NjQKL0hlaWdodCAyMzM5Ci9CaXRzUGVyQ29tcG9uZW50IDEKL0NvbG9yU3Bh
    Y2UvRGV2aWNlR3JheQovRmlsdGVyWy9DQ0lUVEZheERlY29kZV0KL0RlY29kZVBhcm1zWzw8
    L0NvbHVtbnMgMTY2NCAvUm93cyAyMzM5Pj5dCi9MZW5ndGggMzE1NjAKPj4Kc3RyZWFtCgAW
    DUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1A
    BYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWD
    UAFg1ABYNQAWDUAFg1ABbcxVwsAFt8FLTHOSyAC2DBSFDHQ5lAMSJQAWwrGPyEqkJiTORIAC
    2FbhyGo8JFrSVQAWwXdnvQtkRGJYykqgAthOVof2GE2iDxpF7ZUC6UAC2NT5OthjdiuKxESZ
    VmQUcVaABbAZ8h/YZzhTFYPJIoksziEoALYQfPeh0hPF2dEtsWaeH1UAFsUPsdb1ZENxQLCW
    YQt1QNEoALY8+e6rSGmUk5kkM08lQSVQAWx9z2n6sawRQRJDEnkqVodKgALYy+2MqoCiRDyl
    DKqStIh0qAAti60P7KoCiRPhTGPViZiEBaoAC2IrtlkYlpBcItWYBjRDSVAAWw857LYxLOFM
    ZVNQFHCFspgAth97YVJJZgViKqCDQMs1QAFsD8LalJJZwViKqCMvleqAAtg1x/anJJZgRiHV
    F2EyvVAAWuaReH9k5JLMCReqi7VoqlQAFrmcXY+DW4kmswIxFXF9JlMqAArqE1BbBmOi9t9J
    LDBIvVReMfY1KgALXM8GnwfTWtJErBIvVRfA/sDlUAFrmeXTwPpLEkiWBcHVRfA+2B5IAC1z
    PLocy6REkkiWBYvVReAroxEgALXMoIYjIyTMVBi8CQO1YPA/oxkoALXM8Qnx8RkarGLztCsC
    4TqgkY55NkoALXM8HviFuMCsnQ5CmCwTqgkY5yuWAAWuZQPeT2zVgXkjG4FglpK9JTlEsgAt
    czxFEM9msB94cNQJBLWVxPPA2sgAtcz06H7xns1xvi0xrBdRa5OVx2IQ+tAAtczxHdXGkN8e
    uBwJKLQUHKMhp0PrYALXM+tD2depFPE96rAsFyZzEUQRVQZK0JgAtcz093XqY7hTfrwLBImG......

    with pages and pages more of this gibberish.

    I hope this hels. Thankyou.

  • Anonymous May 11, 2010

    Not sure what you mean...the scan to email should be an attachment - PDF? Are the actual PDF's in gibberish? what about scan to folder?

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2 Answers

Try increasing the "max email size" -or turning it off all together.
I'm going by my own memory, so, you may have to do some browsing of settings, but I believe the setting is under: "User tools", "Scanner features", "send settings", (or some similar button under scanner features). There you should see a setting for Max. email size (or similar). The default is 2048kb.....try increasing it to whatever you want- maybe 4000-5000kb, and check the results.
Usually the machine will stop scanning when it reaches the max size, so I'm not sure if this is the problem, or if we are talking about very large files that actually exceed your emails capacity to allow an email of this size? How large are these files once scanned that you are talking about? What is your scanner's resolution set at? 200dpi is more than sufficient for text. You can check that at the same location as above only select "scan settings", "default settings". If resolution is set to 400 or 600 dpi the files will become MUCH larger than they need to be.
Hope this helps.

Posted on Feb 23, 2009

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  • 48 Answers

I would try the easiest solution first. Make sure you have good pdf program such as adobe. Try opening the email in another pc with a clean copy of adobe before assuming it is the machines scan feature that is failing.


Posted on Jan 16, 2010

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