Question about Ricoh Aficio 2027 Black and White Copier

2 Answers

Ricoh Aficio 2027 when scanning documents over 4 or 5 pages e-mail documents with no attachments, and pages of gibberish in the body of the e-mail. How do I fix this?

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  • Anonymous Feb 23, 2009

    It should be, although for documents with large page counts it sends an e-mail with no attachment, but begins:

    This is a multi-part message in MIME format.
    Content-Type: text/plain; charset=US-ASCII
    Content-Transfer-Encoding: 7bit

    This E-mail was sent from "RNP87E872" (Aficio 2027).

    Scan Date: 23.02.2009 08:57:35 (+0800)
    Content-Type: application/pdf; name="20090223085735931.pdf"
    Content-Transfer-Encoding: base64
    Content-Disposition: attachment;


    with pages and pages more of this gibberish.

    I hope this hels. Thankyou.

  • Anonymous May 11, 2010

    Not sure what you mean...the scan to email should be an attachment - PDF? Are the actual PDF's in gibberish? what about scan to folder?



2 Answers

Try increasing the "max email size" -or turning it off all together.
I'm going by my own memory, so, you may have to do some browsing of settings, but I believe the setting is under: "User tools", "Scanner features", "send settings", (or some similar button under scanner features). There you should see a setting for Max. email size (or similar). The default is 2048kb.....try increasing it to whatever you want- maybe 4000-5000kb, and check the results.
Usually the machine will stop scanning when it reaches the max size, so I'm not sure if this is the problem, or if we are talking about very large files that actually exceed your emails capacity to allow an email of this size? How large are these files once scanned that you are talking about? What is your scanner's resolution set at? 200dpi is more than sufficient for text. You can check that at the same location as above only select "scan settings", "default settings". If resolution is set to 400 or 600 dpi the files will become MUCH larger than they need to be.
Hope this helps.

Posted on Feb 23, 2009

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  • 48 Answers

I would try the easiest solution first. Make sure you have good pdf program such as adobe. Try opening the email in another pc with a clean copy of adobe before assuming it is the machines scan feature that is failing.

Posted on Jan 16, 2010


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