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I have a new wireless mouse model K72278CA and it was working wrielessly until I dropped it on the floor and one of the batteries fell out. It wasn't harmed otherwise. I put the battery back in and it looked like it was ready to go but when I clicked it to activate it, it wouldn't move the cursor. The only way it will move the cursor now is if I plug it in to the USB attachment. Do I have to reset something somehow?

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  • perry_clark Feb 24, 2009

    How do you reset the "Channel"?? There does not seem to be an opening anywhere that might allow such a thing to happen. There is a sideways isoceles triangular hole in the bottom which contains what appears to be a small screw on the left side of the triangle (which would be the top if it were vertical) I am not able to depress or to move it. Any other ideas??

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Each time you remove the batteries you need to reset the channel so the mouse and the device are on the same channel so they can communicate.
I hope this helped.
Good Luck.

Posted on Feb 22, 2009

  • John Sparozich Feb 24, 2009

    Did you get a manual with the mouse?

    Look on the CD if one was included with your mouse, which may contain instructions and pictures of what to do to get the mouse to communicate with the USB device.

    Good Luck.

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1 Answer

My gateway wireless mouse won't sync


- Have you tried the steps mentioned in the link to connect a wireless keyboard and mouse to the Gateway computer? http://support.gateway.com/s/desktop/2009/gateway/zx/zx4800/ZX4800faq3.shtml
http://www.support.gateway.com/s/Manuals/Profile/WirelessKb_MouseGuide.pdf

Also follow the generic troubleshooting steps mentioned in the link to connect a wireless keyboard and mouse to a computer.
http://support.microsoft.com/kb/838398
Note: The steps provided in the link mainly works for Microsoft hardware but the steps can be applied to any wireless keyboard and mouse. Do not install any software given in the link as it will not help you if you do not have a Microsoft Hardware.

It would be helpful if you could provide us the exact computer model number and also the make and model number of the keyboard and mouse.

Feb 14, 2015 | Gateway GM5664 Desktop PC

1 Answer

I cant get the mouse to connect to my laptop


Desktop or Laptop ?What type of mouse ??...
Enable a Mouse for a Laptop
Without the ability to drag and drop and point and click, a laptop computer is merely a desk ornament.
Most laptops are manufactured with a built-in mouse in the form of a touchpad.
If the touchpad fails or if you just prefer working with a mouse, it is easy to enable a mouse for use with your laptop.

Purchase a mouse that is compatible with your laptop.
You can find compatibility information on the manufacturer's website.
If the mouse is wireless, make sure that the USB receiver is included, or purchase it separately. The mouse will not function without the receiver.
Insert the batteries in the mouse if you are installing a wireless mouse.
The battery compartment is generally located on the bottom of the mouse.


Connect the USB mouse to the USB port on the computer.
If you are using a wireless mouse, connect the USB wireless receiver to the USB port.

Turn the computer off and then on again if you are enabling a standard mouse with a wire.
This will instruct the computer to run the "new hardware" wizard, which will walk you through the installation of the mouse, and your mouse will be enabled.

Turn the wireless mouse over, and locate a small indentation with a button.
You may need to use the tip of a pencil or pen to depress this button.
Simultaneously press the button on the mouse and the small button on the USB receiver.
This will initiate communication between the mouse and the receiver.
Hold the buttons down for about 5 to 10 seconds until the light on the mouse comes on.

Test the connection by moving the mouse.
If the cursor moves, you have successfully enabled the mouse.
If not, check that you have the batteries installed.
Try pressing the buttons independently of one another.
Press the button on the receiver until the light blinks and release it.
Press the button on the bottom of the mouse until the light on the mouse is lit.
This should enable your wireless mouse.

sign up
http://ftp.pisd.edu/guide/wireless-keyboard/wireless-keyboard.pdf

Wireless Mouse to Your Computer & Laptop
Connecting a wireless mouse to your computer is a great way to reduce clutter around your workplace. Also, it is an alternative to using your laptop's directional pad.
Wireless mice work just as well as wired mice for most computing needs.
The only detail that wireless mice lack compared to wired mice is the DPI (dots per inch) and the frequency rate, which is essential to the "fast twitch" movements in gaming.
However, most people do not need highly responsive mice; therefore, wireless mice are perfect for any other computing activity other than gaming.

Insert batteries into your mouse. If your mouse is rechargeable, charge it in the docking station provided with the mouse.
Buy a wireless adapter that works with your mouse.
If your laptop is enabled with wireless technology or Bluetooth, skip to the next step.
Install the drivers for your mouse.
Reboot the computer to apply the changes.
Power on the mouse and let the computer recognize the new hardware.
If you are using a mouse that requires software to run, enable the mouse in the software that is provided to you.

http://www.sunvalleyus.com/Article/LaptopKeyboardInfo/46.html
also
Laptop computers generally have built-in pointing devices such as touch pads that you can use to navigate the operating system on the go.
However, touch pads and pointing sticks are small and generally far from ergonomic.
At home, you might like to connect a full-sized mouse for greater comfort.
Computer mice connect in a variety of ways, and you should be able to find a mouse what works with whatever peripheral ports your laptop has.
As a general rule, any mouse that works with a desktop computer also works with a laptop.Laptops use the convenient touchpad and integrated scroll mouse that allow you to use just your finger to navigate Web pages, documents and open files and programs.
Just like all other hardware, the laptop's integrated touchpad and mouse can experience errors and problems that cause you to lose functionality for a length of time.
Whether the laptop's mouse is not working because of internal errors or conflicts with another device, several "tricks" can work to restore it.

Locate the function "Fn" button on your laptop in the lower left corner of the keyboard.
Look in the keyboard's upper row (the F1 through F12 buttons) for an icon of a touchpad or computer mouse.
This keyboard button acts as the toggle switch to enable and disable the built-in mouse and touchpad function.
Press and hold the "Fn" button together with the mouse icon button.
Look for the disable/enable symbol that briefly displays on your screen.
Slide your finger over the laptop's mouse and attempt to use it as normal.
Press the Windows keyboard key if using Windows 7, type "main.cpl" in the search box and press "Enter."
Press the left arrow key to navigate over to the "Device Settings" tab.
Press the tab key to reach the "Enable" button in this section.
Press "Enter" on your keyboard. Press the tab key to reach the "Disable internal pointing device" check box.
Press the space bar to remove the check mark.
Put your finger on the touchpad, and move the pointer down to the "Apply" button.
Click "Apply" to save the settings. Close the mouse "Properties" box.


Press the keyboard "Windows" logo key to open the "Start Menu."
Press the arrow keys on your keyboard to navigate to the "Shut Down" or "Turn Off Computer" menu. Press the up or down arrow key to highlight "Restart."
Press "Enter" to restart your computer and attempt to use the laptop mouse as it should normally function.

Open the "Control Panel."
Go to the "Add and Remove" or "Uninstall" programs section.
Highlight any secondary mouse devices in the list that you have installed for your laptop, such as an external USB mouse.
Select the "Uninstall" option to remove any software and settings associated with this secondary mouse.
Restart your computer and attempt to use the built-in laptop mouse as normal.
Check to see if the mouse is working properly.

Press the keyboard's "Windows" button to open the "Start Menu."
Press the keyboard's arrow keys, "Enter" button and "Tab" to navigate to and open the "Control Panel."
Go to the "Hardware and Sound" section, and press "Enter." Navigate to "Device Manager," and press "Enter" to open it.
Find "Mice and other pointing devices from the list" and open its "Properties" dialog box.
Select the "Driver" tab and choose "Update Driver."
Allow Windows to search the Internet for drivers and to update them automatically.
Restart your computer after the drivers are updated, and use your mouse as normal.



http://www.webdevelopersnotes.com/articles/laptop_touchpad_not_working.php

Aug 11, 2013 | PC Desktops

1 Answer

Mouse has stopped working! equipment: Micro Inovative Wireless Mid-size Optical Mouse. lights work on both the receiver and the mouse; however, the light on the mouse frequently flashes rapidly between...


hehe, sorry it made me giggle. When you pick up an optical mouse it blinks trying to establish a reading on the surface it's on. Since it's in mid air and there is no surface, it will continually blink until you put it down.

This definately sounds like dirt over the optical lense (given that you are certain the batteries are "good" not simply "unused"). Take a paint brush with about 150 bristles and thuroughly clean inside the hole on the bottom of the mouse that emits the light.

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1 Answer

Wireless mouse will not connect or respond


Insert the new batteries, making sure that the positive(+) and negative (-) ends of each battery match the polarity indicators inside the battery housing.
When replacing the batteries, you may use
alkaline or other heavy-duty NiMH batteries. Never use an
alkaline with a NiMH battery in a device.
Avoid mixing new and used batteries in a device. Slide the battery cover back into position until it “clicks” firmly into place. Turn on the mouse be sliding the on/off switch on the bottom of the mouse to the “on” position.
The optical sensor, located on the bottom of the mouse, glows red.
6 Just somethings to check, One other thing to take a peek at, on the transmitter look to see is there is a tiny button that may say connect or reconnect. You may need a pen if you have chubby fingers like me.
Hope this helped, please leave a rating,
thank you kindly

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4 Answers

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Simple dear first of replace the battery with new one and than press the connect button on sensor. or if u r not able to get out than change the polarity of the battery by changing there position.

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I have a microsoft wireless keyboard and mouse (model 1061) that was working fine. Somehow it has lost connection and neither works. How do i reconnect?


There should be a button on the wireless receiver. Hit that, and hit the buttons on the underside of both devices as well. That should sync them back up.

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Try changing with a new set of batteries. also try to reset the connection of the wireless mouse and keyboard. you can locate a connect button on both the reciever and wireless keyboard. press both of them together and release them. this would reset the connection. try doing the same for reciever and wireless mouse connect buttons. this should work. also check for any possible alignment issues.

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