- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The reason why your internet light is red for the actiontec gt701-wg is because it is not yet configure. You need to access the gui of this router. enter the username and password for your internet connection. You can contact your ISP provider so they can walk you through for the steps on how to configure your new router.
The old router has green light because it was already configured by your ISP provider.
Try a factory reset - make sure you know your ISP login details and settings - the username and password should have been sent to you by the ISP - and all the router settings should be available on their website
Modem’s factory default settings, depress and hold the Reset Switch for approximately 10 seconds. The reset process will start about 10 seconds after releasing the Reset Switch, or until the Power light glows amber.
Otherwise, I have seen a couple of these units do that - and the only solution was to purchase a new one.
Believe it or not, Actiontec modems from Qwest are setup as a router already (even though ports are missing from it). You should use a switch instead of another router. Otherwise you will have to configure the DI-514 to act as a switch rather than a router. This is done by assigning a new starting IP address into your DI-514. By default both routers use 192.168.0.1 as the default. You will have to plug the DI-514 seperately into a computer (to take it off the network) and assign a new starting IP address for the DI-514 such as 10.150.1.1 for example. Then you will be able to get it work. I would strongly recommend using a switch instead and turn the wireless on the modem itself (this is why the modem is the router). It will save you some headaches if the power goes out.
check the following in order
1 check that all of the cables are securely plugged in, if you find any loose plug them back in, you may need to powercycle the router afterwards though if the router is subsquently plugged into another unit down the chain power off both units turn them back on turning on the actiontec last.
2 if your ISP requires logon details to be included in your router, double check by viewing your router settings renter them if you are unsure.
It sounds like you don't have the units connected properly. Make sure you have a cable(wired) from your ethernet card on your pc connected to a wired port on the router. Then plug your router from its yellow port into the modem. Make sure your modem is connected to its Internet interface. Plug in your modem and wait 60 seconds for it to power up. Then power up the router.
At this point you should be able to access the router with the supplied installation CD. Run the setup assistant and it will define your wireless network. When you are through you should have internet access through the wired network. When you are finished you should be able to use the wireless network assuming you have the card installed correctly and the software for the card correctly installed.
In looking on the internet the unit is a DSL gateway. Trying to use it on cable internet is not a real good way to set up your network because I believe the router is waiting for a DSL sync before the services turn on. I would spend the money and pick up a Linksys or Netgear G router, there around $50.