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Cannot use VOIP because Bigpond Australia has blocked port 5060 is there anyway to unblock this port? I have a 2701HGV-W modem Thanks for any help Andrea

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  • Anonymous May 04, 2009

    I can access thr modem page and can't see to configure voip setting

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See this link, and guide from "Minisubwoofer", posted 2007-Oct-1, 1:53 pm , it worked for me with Exetel: http://forums.whirlpool.net.au/forum-replies.cfm?t=808533

Posted on Jun 03, 2010

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2 Answers

I can not get port to let me get in coming calls


Most likely your system has a firewall somewhere .
Could be the router. You need to log into the router and check TCP ports 5060 and 5061 are allowed in the firewall settings . ring your isp and ask them to help you get Voip incoming ports to work on your router for incoming Voip and tell them the device you are trying to use

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If your planning to connect the phone adapter behind a router make sure that the following ports are open/forwarded on the router; UDP ports 5060-5061, UDP ports 16384-32767 take note that 5060 and 5051 one are SIP ports and must be assigned to the IP address of that was assigned to by the router to the adapter or the IP that was manually configured on it.

I found a link that could help you check the setting on your linksys phone adapter

http://www.voipvoip.com/linksys-pap2/

Hope this will help you solve your VOiP problem...

Regards,

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What VoIP provider are you using?

Try connecting router directly to the modem and the laptop to the router and see if your laptop can get out onto the internet. If you cannot, then your router might not be handing out IPs to the devices on the internal network. You can enable the DHCP server on the router using the administrative web interface at http://192.168.1.1.

If you can get out onto the internet with your laptop behind your router then look at defining a DHCP reservation on your router for your VoIP phone and then forwarding the following to your phone:
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5060 UDP
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These are common ports amonst the VoIP providers.

Hope this works, if not we'll give it another shot.

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