We purchased a house and the Casablanca Stealth 3211T in the master. The fan stopped working several months after we moved in and our home warranty purchased the new model to replace it. We installed the new fan (Casablanca Stealth 3211A) using the old canopy and pole but the new fan will not turn on when we tried with the new remote. The old Stealth had the Inteli•Touch wall control but the new one has the Advan•Touch remote. Now that we have the Advan•Touch remote the wall control is no longer of use to us. I realize that the two are not interchangeable--do we need to change the wiring before our new fan will work?
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I would first tighten any screws that might be part of the vibration problem. They do work loose.
As far as the globe goes, sounds like you might need some kind of spacer material between the glass globe and the frame it screws into.
Perhaps a few pieces of small clear plastic hose. Try and wedge them between the globe and metal frame when screwing the globe back on. Make sure it is snug, but do not over tighten to the point where the globe breaks.
There are two probable causes. One, the light housing has been pushed/bent up into the rotating assembly, which is possible if the fan were ever removed from the ceiling and sat on the glass.
If it has never been removed however, the most likely cause is that the Allen Set screw on the flywheel has loosened allowing the flywheel to slip down the motor shaft. It's a purely mechanical problem and if memory serves, to get to the flywheel, you remove the light pan and it's right there. Find the set screw, loosen it enough so that the flywheel is easy to move up and down and raise it up a bit and then cinch it down tight. It's a fairly common problem and for the life of me I cannot understand why Casablanca would not use loctite on that set screw. I mean you pay $500+ for a fan, it should outlast you, right?