Question about Logitech QuickCam Express Web Camera

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Microphone is not working

Two days ago microphone was working fine on my LOGITECH CAMERA. Today nothing. What do i do?

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Go to your volume control usually there is a icon of a speaker at the bottom left of your screen right click it and open volume control and make sure that your mic is not muted.

Posted on Feb 23, 2009

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1 Answer

Microphone not detected


Follow these steps...
1. Make sure the microphone is plugged in to your computer. Make sure its in the right jack.
2. Install the necessary drivers, if you have received the cd.
3. Right Click My Computer > Properties > Device Manager. See if there are issues with any of the hardware devices. If yes, then try to update the driver.
This should help.

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I can hear the other person but they can't hear me


Well in SKype as i remember u have to select a Video device and a Microphone.. make sure u have the same camera selected for sound as well as for video

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Camera 4000 works fine but can't get mic to work


Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

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QuickCam mic doesn't work


I read another post that said to go to Logitech itself for up-dates. This I did......downloaded all new drivers, etc. (the disc that comes with the cam must be out of date !). Then when that was done, I went back on Skype and where you do a 'voice test' I was able to this time around to "choose" my webcam - this was not coming up before at all. So in doing that it activated the mic on the webcam and all was OK. We seniors are supposed to be savvy with the forever changing world of electronic devices today! (LOL)

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I tried it again with the camera plugged in (duh) -- and the driver reappeared, the microphone works fine -- I successfully completed a Skype test call. I don't understand why it works that way, but now I know.

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Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

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Logitech quick cam communicate stx on Vista - microphone not working


Why isn't the microphone on my camera working?
trnsp.gif Answer The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

This article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
QuickCam Orbit AF
QuickCam Pro for Notebooks
QuickCam Pro 9000
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1
  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2
  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3
  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4
  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5
  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6
  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7
  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8
  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9
  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10
  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11
  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

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Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

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