Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP Photosmart C6180 won't scan documents

My C6180 Photosmart All-in-One is connected to a wireless network. The printer works great in conjunction with our laptops, but I can't get it to scan to my computer. I get the message "No Scan Options" on my C6180. What am I doing wrong ?

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  • Stephan64 Feb 27, 2009

    My 6180 won't scan any longer. I've reinstalled the software etc. and no luck. Some say that with the automatic updates with HP and Vista that this is the problem...some where there has to be a solution as this is happening to hundreds of others with HP printers with Vista.

  • darapearl Mar 01, 2009

    Same thing happened to me! I scanned one photo, and then when I went to scan another 5 minutes later... "no scan options"!!!

  • Anonymous Mar 05, 2009

    same problem here, has anyone found a solution? thanks

  • robertkustel Mar 25, 2009

    just stopped scanning one day everything else works

  • Anonymous Apr 07, 2009

    My scanning options are gone, if as if I didn't have a scanner.

  • arun_abcd Apr 11, 2009

    I have the same problem. Scan to computer gives me the "No scan option .. refer to your device doc" message

  • Anonymous May 16, 2009

    Ran in to the same problem today. Also having trouble with scanning to memory device. I plug in my usb key and it tells me it's an unknown device. I've scanned to this key successfully before.


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Suddenly since last week I can not scan to my E Mail or iphoto anything. It simply says -" sorry scanner can not be initialized. Error communicating with scanner

Posted on Sep 07, 2010

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Maybe those were instructions for a PC--I seem to remember a solution center when I used a PC--but I'm not quite sure it tracks on a Mac with Snow Leopard. Here's how you should be able to get it to work on a Mac: - Open System Preferences - Click to open Print and Fax - Click on Options and Supplies - Access the Printer Webpage - After placing your document on the faceplate, hit scan on the computer screen. Then you can preview your document. Since I wasn't sure where I'd find the resultant jpg file, I just did a drag and drop to my desktop and invoked the "save as" option.

Posted on May 26, 2010

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No scan options comes to you becuse you dont have the sloution centre configured properly to your destination list.It is nothing to do with your printer hardware.You need to popen up solution centre and populate the destination list to a desired location.
In case it doesnt you can always contact a free online technical
support with an online live techbuddies technician at

Posted on Jun 20, 2009

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Posted on Jan 02, 2017

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