When I try to connect to the wirless inernet my computer has a difficult time obtaining the IP address. Sometimes I can be on the intenet for 5 mins other times 20. It is very frusturating. The wireless strenght is excellent. I've spoken with the internet service provider and they seem to think that it is an internal problem with my computer. I have an Acer Aspire 5100 notebook. Do you think you can help?
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Changing TCP/IP settings
TCP/IP defines how your computer communicates with other computers.
To make it easier to manage TCP/IP settings, we recommend using automated Dynamic Host Configuration Protocol (DHCP). DHCP automatically assigns Internet Protocol (IP) addresses to the computers on your network, if your network supports it. If you use DHCP, then you don't have to change your TCP/IP settings if you move your computer to another location, and DHCP doesn't require you to manually configure TCP/IP settings, such as Domain Name System (DNS) and Windows Internet Name Service (WINS). To enable DHCP or change other TCP/IP settings, follow these steps:
Open Network Connections by clicking the Start button , and then clicking Control Panel. In the search box, typeadapter, and then, under Network and Sharing Center, click View network connections.
Right-click the connection that you want to change, and then click Properties. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Networking tab. Under This connection uses the following items, click either Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), and then click Properties.
The Network Connection Properties dialog box
To specify IPv4 IP address settings, do one of the following:
To get IP settings automatically using DHCP, click Obtain an IP address automatically, and then click OK.
To specify an IP address, click Use the following IP address, and then, in the IP address, Subnet mask, and Default gateway boxes, type the IP address settings.
To specify IPv6 IP address settings, do one of the following:
To get IP settings automatically using DHCP, click Obtain an IPv6 address automatically, and then click OK.
To specify an IP address, click Use the following IPv6 address, and then, in the IPv6 address, Subnet prefix length, and Default gateway boxes, type the IP address settings.
To specify DNS server address settings, do one of the following:
To get a DNS server address automatically using DHCP, click Obtain DNS server address automatically, and then click OK.
To specify a DNS server address, click Use the following DNS server addresses, and then, in the Preferred DNS server and Alternate DNS server boxes, type the addresses of the primary and secondary DNS servers.
The Internet Protocol Version 4 (TCP/IPv4)Properties dialog box
To change advanced DNS, WINS, and IP settings, click Advanced.
Firstly, what operating system are you using? applicable for windows xp or windows 7. press Windows Key + R select the appropriate network connection (e.g. Local Area Connection). Right click the Local Area Connection choose Properties. For windows xp, doble click Internet Protocol. For Windows 7, double click Internet protocol IPv4. choose Obtain an IP address automatically. press OK. right click again the Local area connection then choose Status. there tou can see that your computer is negotiating for an IP address from the dhcp server. if still cannot obtain an ip address, press Windows key +Run then type "services.msc". scroll down and find DHCP client. ensure that this service is running. Please also try to check if the network you are connected does have a DHCP server.
Your Toshiba Satellite Pro might be using a specified IP address. Try to set it to obtain an IP automatically. Depending on the Windows OS, whether it is XP, Vista or Windows 7, go to your Control Panel then Network connections or Network Sharing Center and double click on the Local Area Network connection (if your are using wired) or Wireless Connection. Look for the TCP/IP protocol and make sure it is enabled as "Obtain IP address Automatically" and "Obtain DNS addresses automatically". Then click OK to save settings.
Should you need further assistance, please let me know. Thank you for using FixYa.
your internet gateway (the modem)if you have att you must turn on the the wireless inside your 17XXhg gateway modem if you don't then you have another system I gave you a example to clear your question if you need more help please repost with more information
I would connect it to the router using a lan cable to verify that it will get a IP address and connect to the internet. Write down the IP information and make a static wireless connection with that info. It should work hardwired and wirelessly with this info. If it doesn't work wirelessly you may have a bad wireless card or you may find that their is already conflicting static IP info in the connection that has to be removed. Make sure that on your internet protocol (TCP/IP) properties that you have selected "Obtain an IP address automatically" and Obtain DNS server address automatically". Clear any settings that you may see there.
Don't send it away.
To automatically get an IP addressed assign you must have the network adapter set to "Obtain an IP address automatically"
Check it from a command prompt
click on start | run| type in cmd to open a command window
type ipconfig /all in the command window and see if Autoconfiguration Enabled . . . . : Yes is in the list of information, if not follow the guide below to change it.
DNS service and DHCP service are not normally run on a person's computer, these are services that run on remote internet servers, local network servers or router/wireless access points, to name a few examples.
You need to verify that your network adapter's TCP/IP settings are set to automatically obtain an IP address.
Go to network connections and open the window.
Find your network adapter and right click once on it and select "PROPERTIES" at the bottom of the context menu list that appears.
Usually this will be labeled something like Local Area Connection.
Right click on it and select properties.
In the window that open you'll see several items with checkboxes, find the one labeled
Internet Protocol (TCP/IP), click once on it to select it and then click on the button "PROPERTIES"
Look and see if the bullet choice "obtain an IP address automatically is bulleted, if not click in the circle to enable the bullet.
While in that properties sheet, make sure that the item Obtain DNS server address automatically is also bulleted (selected)
Click OK, OK
click on START | RUN and type in the box cmd to open a command window
in the black command window type the command
you should see an IP address, subnet mask and default gateway along with lots of other IP info
see if you've got an IP address in the list. If not type the following in the command window
this will force the IP to release any address it is holding
this will force a renew of the address
C:\Documents and Settings\tolm4454>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : NAME OF COMPUTER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . :
Have you properly entered in all of your network's info into the laptop? Sometimes security settings can block access to the Wireless network. Here's a quick way to diagnose network connection. (Make sure you know the IP address of your router!)
1. open your Command Prompt
2. type in the following "ping (Router IP address example: 192.168.1.1 " after entering the following press enter.
(you should see a series of lines that say how long the packet took to make a round trip...if not, then you have no connection to the wirless network)
3. if the results of the ping test read "100% loss" you know that connection is definately not established.
Your next course of action should be to inspect your laptop's settings and ensure that your laptop can "see" the router. If your laptop's NIC ( Network Interface Card ) cannot detect the network it is possible that the NIC is bad or your router isn't set to "Broadcast" your SSID ( Service Set Identifier ) aka network. this following article might be able to assit you in the troubleshooting process more throughly. I hope this to be of some help to you!
when you say ip/config you mean wifi properties and internet protocol properties right ?
if so select obtain ip address auto and select obtain dns auto.
if thats not what you mean...goto control panel ..open network connections...click on ur network connection ...in the list at left select change settings for this connection...in network properties scroll to internet protocol..double click to open..select obtain ip auto and obtain dns auto.
there are other ways to fill in fields but you need relevant info..
there are programs which can show u ip's but most require a special driver.
incidently if you choose ip and dns auto you will not see ip address but when connecting to network you will see aquiring ip address please wait.
if for some reason you still cant connect go to a place where you know have free internet access and connect there then net connection will be configured