Question about Motorola Mobility Moto Q

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Moto q flashed to cricket

I bought a Moto q flashed to cricket off e-bay and when I set up new phone it won't program. *228 doesn't work and I took it to the store and they were unable to fix. I need help PLEASE. I have been looking for 2 days to fix this prob and can't find what I need.

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  • Anonymous Mar 13, 2009

    Need help programming moto Q for cricket ..*228 doent work any help appreciated..

  • VICKIEVICK80 Apr 04, 2009

    I HAVE A MOTO Q9M THAT I RECENTLY PURCHASED ON E-BAY...SUPPOSEDLY FULLY FLASHED TO CRICKET...MY *228 DOESN'T WORK EITHER. AND I'M NOT ABLE TO DIAL OUT..EVERYTHING ELSE WORKS JUST FINE...BUT WHAT IS A PHONE WITHOUT BEING ABLE TO DIAL ....UGHH!
    LADY RANDOLPH, IS EVERYONES MIN DIFFERENT OR THE SAME?

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How to Activate your Motorola Q
Things you need in order to activate the Motorola Q on cricket:

1. Call cricket and put the phone's ESN(serial number) on the account. Thisis
called switching phones and they usually charge $15 for that.

2. Min Number: This is a 10 digit phone number(not your cell number) thatneeds
to be put in the phone. You have to call cricket and ask them for your MIN
number.

Activating Your Phone

Unlike cricket phones , flashed phones need a special way of programming!
They cant be activated through the normal *228 process.

On your phone keypad screen:

1. Push ##073887*
2. This should open your programming menu
3. Put in 000000 for the security code
4. Press OK and Go To User Activation
4. Put in your Phone number in MDN then your MIN number
5. Choose done and exit out

If you provided us with your Phone number before we shipped the phone to you then Wap & MMS are already programmed, otherwise please follow the guide below:

Note: You will need a standard usb cable

To get internet to work, you have to first activate the phone on cricket.
Now that your phone is activated. here are the steps to get the internet
working :

1) Download and install ActiveSync here:
http://www.filehippo.com/download/4c...9c61/download/

2)Download the Attachment File at http://www.megaupload.com/"d=YJOT74OQ

3)Download PHM Registry at:
http://www.mobiletopsoft.com/pocket-pc/download-phm-registry-editor-0-7.html


Cricket Wap setting:

Download the attachment and unzip then put the unzipped folder named Q in
your C: not to any folder just C: so it would be like this C:\Q

In the Q folder you will have3 file rapiconfig.exe, Command Prompt and delete-n-set.xml

Right click on the file delete-n-set.xml and open with notepad and replace
where it said 5055505050@mycricket.com to your phone number @ mycricket.com
so 5055505050 will be replace with your own 10digits phone number. Click
on file->save and close the notepad

Run the command Prompt and type after the ">" cd C:\Q

So it should be like this >cd C:\Q and press enter

Then it will jump down to the next line and it look like this C:\Q>

Now type this in >rapiconfig.exe /p delete-n-set.xml there is a space between
exe and /p

It should look like this C:\Q>rapiconfig.exe /p delete-n-set.xml (now hit
enter)

Now you will see it said
"Config results written to output file RapiconfigOut.xml."
"Config succeeded."

You are done with wap setting. Unplug the phone from your computer
You can turn off the phone and turn it back on. Go to internet explore on
your phone and access the tekcirC web site http://wap.cricket.motricity.com
It should work if you have web on your tekcirC account.

MMS setting:

Load the phmregistry into your phone and installed. Click ok when it said
" may not display properly because it designed for previous version". And
click done

After it done install on your phone. Go to Start and open PHM Registry Editor
(on you phone)

Go to HKEY_LOCAL_MACHINE -> Software -> Motorola -> MMS -> Profiles

Now in Profiles you will see VZW MMS you can change this to CKT MMS by press
Menu and choose Rename. Or you can leave it alone it would effect anything
it just a name for the profile.

I assumed that you have change the VZW MMS to CKT MMS from this point on

Choose CKT MMS. In here won"t see anything yet.

Press "Values". Now it will show you the following item

Data Connections
Gateway
IP Address
MMSC URL
Port
Profile Locked

Now choose "IP Address". You notice the default address is " gw.vzwwap.com"
change this to "10.3.0.41". Make sure you hit "Done" to save the setting
and then it will bring you back to the list above.

Choose "MMSC URL" and you will have http://mms.vtext.com/servlets/mms as
default. Change the word "vtext" to "mycricket" and click done to save.

Choose "Port" and make sure it "8080" and click done to save

Do not change anything else. You could if you sure you know what you are
doing.

That it you are done click the "end" key to go to the main screen and restart
your phone so it fresh .

Have fun and enjoy the motoQ on tekcirC. Now you don"t have to wait for tekcirC
to release the Q if the rumor is true.

Posted on Mar 14, 2009

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Open Questions:

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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