I turn on the computer and it tries to run the windows then it goes black shows the three partitions witch is windows xp home windows recovery and windows setup none of these are working when i go to the home edition it ask me to put my cd in i do the it tells me that it can not run it do to internal erro and missing file wich i do not have the set up just goes to a black screen does nothing the recovery asks for a pass word wicth i dont have so how can i get the file i need or fix this problem i am on another computer because my hp is not working
Hmm, It seems that you might either have a problem with your hard drive or you might have a huge Trojan that is not allowing you too sign on. If you cannot go to your desktop, you might have to get a new computer, if your finally able, try scanning it with a anti-virus.
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It sounds like your windows OS installation has been corrupted. Your computer might have a recovery partition like many HP models do.
Try hitting F11 when you first turn on the computer (watch the screen in the corners. It may say something like hit "F2 to go to BIOS or F12 to choose a boot device/ etc. Each computer is different in this regard).
If you can get into the recovery partition you may be able to do a windows repair. Alternatively, if you have your windows disc you can boot off the cd and run the windows repair tool like that.
I would HIGHLY recommend manually backing up any and all important files first. If you have a USB enclosure use that to pull the drive out and hook it up to another computer. If you dont then I would run a bootalbe version of linux or something and transfer your files to a USB drive or burn to a cd. See here to download ubuntu.
First of all you can check the computer by connecting another monitor to it to see if the problem goes away...if so then the problem would be in the monitor. If not , then I would try to change the video grafics card in the computer(assuming you don't have built in video). If you have built in video on the mother board then you will either need to replace the motherboard or disable the onboard video and install a video card
Hp Support ---->Link. or :
Cause 1 This issue may occur if you have a CD, a DVD or a floppy disk in your CD, DVD, or floppy drive when you start the computer.
Cause 2 This issue occurs if one or more of the following
elements are corrupted and will not load during the boot sequence of the
Master boot record
Method 1: Troubleshoot the specific element that causes Windows not to loadNote This option requires that you perform
multiple steps to determine the exact element that causes the issue.
This option may allow for you to keep customizations in Windows.
your computer in safe mode. To do this, press the F8 key while Windows
is starting. Then, create a Windows XP boot disk to start the
For more information about how to create a Windows XP boot disk, click
the following article number to view the article in the Microsoft
How to create a bootable floppy disk for an NTFS or FAT partition in Windows XP
A description of the Safe Mode Boot options in Windows XP
If you can start the computer from the boot disk
without receiving an error message, the damage is limited to the master boot
record, the boot sector, or the NTLDR file. After Windows XP is running,
immediately back up all data before you try to fix the boot
Use Disk Management to view the partition information and to
verify that the disk partition (or partitions) is correct. To use Disk
Management, follow these steps:
Click Start, right-click My
Computer, and then click Manage.
Expand Storage, and then click
If invalid partitions are present or you cannot start your
computer by using a boot disk, consider reinstalling Windows XP on your computer
and restoring your data and configuration information from a recent
If you do not have a current backup copy of the data on the
computer, contact a computer specialist to determine the best method of data
recovery and configuration.
Run a current virus scanning program to verify that no
virus is present.
Repair the master boot record by using the FIXMBR command from the Windows XP Recovery
You just need a valid CD installer of your windows XP Home. Just insert the CD Installer when you start your computer so that it will boot from the CD. Then just follow the installation instructions on screen. You need a valid serial key. And you need to recreate the partitions. Make sure also that your motherboard drivers are ready since all of the needed drivers are shipped with your device package.