Question about Computers & Internet

2 Answers

Can't connect to internet

My laptop will not connect to LAN. I have tried using a cable to my modem and it still won't connect. About the same time that happened, I uninstalled my trial copy of NOrton 360 that was on the harddrive when I purchased the Laptop.

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 82 Answers

Norton may not be completely uninstalled. You need to get the uninstall utility from their website.

Reboot after you uninstall Norton completely and then reset your brower software back to the default.

If that does not work reset your cable connection from ISP. What you may have to do is unplug your cable modem and router. Wait a few minutes. Plug your cable modem back in first and then your router. Reboot your notebook and you will be back on line. Not sure why Norton does this but it just does.

Please post update and rate. Thanks

Posted on Feb 22, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 148 Answers

Seen this problem all too often. Did the uninstall of Norton 360 fail at any point? If it did (and sometimes if it didnt), youll need the Norton Product Removal Tool from Symantec's website. Use a friends comp or another machine and download the tool to a removable drive. Copy it over to the affected machine, run, and follow instructions. Restart the computer when its done. Check to see of you can connect afterwards. If not:
The next set of instructions are based on whether the OS on the laptop is XP or Vista:
XP: Download and run a tool called LSPfix. Run it and restart the computer when its done. THIS TOOL DOES NOT WORK ON VISTA--DONT BOTHER TRYING IT!!
Vista: Bring up a command prompt (Press and hold the Windows Key[Windows Flag key], then press the R key)
Type CMD in start search box
Press CTRL-SHIFT-ENTER to go to Commandf Prompt Administrator mode. Allow elevation to occur (enter Administration password if prompted)
Type the following (without the quotes):
"netsh winsock reset"; hit ENTER.
When its done, restart the computer. After restart, try connecting to LAN again.

Posted on Feb 22, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Won't find internet connection


How is your laptop connected to the Internet, is it by DSL or cable modem via a LAN cable or a wireless router?
Please provide these details plus your laptop make and model. LAN and Wireless card etc. for me to assist you.

Apr 18, 2013 | Toshiba Satellite M505DS4000 TruBrite...

1 Answer

I have a Toshiba Satellite L500 with Win7 and cannot connect to the internet via high speed modem LAN cable. Internet works on my other computer using the same LAN connection, but it is running XP. I


So is your Modem from a phone company like AT&T? It sounds like it is because phone companies use what is called PPOE which is where the modem is configured with a userid and password to get out to the internet.

Cable providers use DHCP and don't require a userid and password.

If your other computer works using the network cable but your toshiba won't work using the same network cable, I think the phone company has configured your modem to only look at and accept your other computer. You can tell the modem to use specific MAC addresses which are unique to every device that attaches to the internet. You want your modem set up to use a range of addresses, not a specific one.

Apr 26, 2012 | Toshiba Satellite L500 Series Notebook

1 Answer

Am i being thick? does each provider have their own type of router?? im trying to connect a d-link 615 using virgin, help please? havent got the disc for router and cant access 192.168.01 to download...


You need to connect your D-Link to a DSL or Cable modem. The ISP usually provides this modem and the configuration settings for the modem so you can connect to the Internet. To test your Internet connection connect a LAN cable from your computer to the modem and then open a browser. If you can coinnect to the Internet then you can then connect the D-Link to the modem and configure the D-Link for wireless settings so you can connect your computer/laptop to the Internet using a wireless connection.

Connect a LAN cable from the D-Link to your laptop/computer'sLAN port, open the browser on your laptop/computer and enter the D-Link'sconfiguration URL..
http://192.168.0.1
The default login = admin
The default PW = blank (just press Enter) You can now change the default password.
You can now configure the wireless settings. Now configure the wireless card in your computer/laptop withthe router's wireless settings.
To secure your wireless network from unauthorized access,please click on this link and follow my instructions :- http://www.fixya.com/support/r3559128-wireless_router_security

Aug 06, 2011 | Computers & Internet

1 Answer

How to connect inenter by using lan and ftp


To connect to the Internet you need a few extra things aswell as a network card and install the LAN card driver.
1. You need to sign up with an Internet service provider.
2. Connect a LAN cable from your computer to the DSL or cable modem
3. You need a DSL or cable modem and connect and configure the modem to inaccordance with your Internet service provider's instructions.
4. Install Internet Explorer if it has not been done.
5. If everything has been done correctly, when you open Internet Explorer youcan access the Internet. If you have a wireless router and it is connected to the DSLor cable modem then -
To connect to yourwireless router, the router needs its wireless settings to be configuredwith the SSID, encryption key etc., also the wireless cards in all thelaptops/computers needs to be configured with these router's wireless settings.Then the laptops/desktop computers can communicate with your wireless router.

Jun 11, 2011 | Computers & Internet

1 Answer

My modem can not detect my lan card, i am using presario v3000, what maybe problem?


Greetings - I think you're not clear about how using the Internet works (not many people are - especially starting out).

The modem and the LAN card are TWO DIFFERENT ways of connecting to the Internet. The modem uses a regular phone line and the LAN card uses Ethernet (a different faster way of connecting to the Internet in which needs further hardware such as a cable or DSL modem from your ISP).

Or is it possible you're talking about connecting your LAN card to your cable or DSL modem?

If this is confusing to you please call the tech support of your Internet service provider and they should be able to walk you through getting connected..

Good Luck and Thanks for using Fix Ya.

Mikeywaf

Apr 17, 2011 | Computers & Internet

2 Answers

Cant get on the internet


Heelo,
we need more information then this.
What make and model laptop, operating system etc.
How are you wanting to connect (wired or wireless) which make and model modem you have and they type of internet connection (ADSL, cable etc)..

Feb 17, 2011 | Computers & Internet

2 Answers

What is difference between lan card and modem


Hi there,

The difference between a Lsn Card and a modem are this - A Lan card is a card that you slide into the side of a laptop and it can allow you the ability to get onto a network wirelessly. A Lan card for a PC allows a Lan connection by way of a CAT 5 cable that will allow you to get onto the internet or if a crossover cable is attached to your pc to another you are directly connected to the network. A modem is a piece of hardware that is installed into a slot in the PC that will allow you the ability to get onto the internet by attaching a phone line to it through the RJ 11 jack (which it comes with 2 rj11 jacks on it).


Here is the picture of LAN port and Modem port
holygrass_7.jpg

Dec 24, 2010 | Siemens Computers & Internet

1 Answer

I have a old toshiba T215OCDT laptop and i am trying to get on the internet it has not got any usb ports it has got etherlink 111 LAN PC Card


You can connect to the Internet using a LAN cable from the computer's LAN PC card and connect it a DSL or cable modem. Contact a Internet Service Provider and select a plan that suits your requirements. The Internet Service Provider may also supply this broadband modem with the plan.

Jun 19, 2010 | Toshiba Computers & Internet

2 Answers

Acer aspire 9410, cannot connect to the internet using dial-up


You have two different devices here. A modem and a wireless network adapter. Two totally different devices. It sounds like the modem quit working but the wireless network adapter still functions. I'm assuming that the modem is built it. If you absolutely have to have it you could buy a PCMCIA modem if your laptop has a PCMCIA slot to plug it into. You could also have a corrupted modem driver.

Oct 01, 2009 | Acer Aspire One PC Notebook

1 Answer

HAVE TATA INDICOM LG250 MODEM CONNECTED TO MY DESKTOP PC I WOULD LIKE TO CONNECT IT TO MY HP PRESARIO C700 LAPTOP. I HAVE LAN & TELEPHONE CABLE TOO. CAN I CONNECT IT AND ACCESS THE INTERNET?


as long as you have the ports for it yes, are you trying wireless, or a wired connection? depending on how old or new your laptop is you may be able to connect the telephone line right into your laptop, although that would be dial up and very slow so i would recommend using a cat5 cable aka normal internet cable

Apr 19, 2009 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

118 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

101466 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...