Question about GE Spacemaker JVM1640SJ Microwave Oven
IF EVERYTHING IN THE OVEN IS WORKING BUT THE TURNTABLE YOU HAVE TO TAKE THE BOTTOM COVER OFF THE OVEN THE MOTOR HAS TWO WIRES ON IT, BE CAREFULL
WHEN YOU TEST IT AS THERE IS 110V ON THE WIRES.IF THE 110V IS THERE BUT THE MOTOR ISN,T RUNNING TAKE THE
TWO WIRES OFF,AND TAKE THE MOTOR OUT AND BUY A NEW ONE. YOU CAN DO THIS BUT DO BE CAREFULL.. YOU
MAY HAVE TO PULL ON IT A LITTLE TO PULL IT APART FROM THE PEACE INSIDE THAT TURNS THE GLASS TRY NOT TO BREAK IT!
Posted on Jan 22, 2008
We have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting. It will help you test the keypad with your meter.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
If you'd rather have us fix it for you, we do that for $39.95 plus parts.
DISCONNECTING THE KEYPAD
1. Be sure the oven is disconnected from the power line while you are taking it apart.
2. The keypad connection is the green or blue translucent plastic strip that plugs into a connector near the edge of the board.
3. There are two tiny tabs (one on each side) of the connector that you can gently pull up on to unlock the connector.
4. Then the keypad strip will lift out. Clean both sides of the end of the strip with alcohol-based cleaner if you like, but do not use ammonia-based cleaner. Dry the end of the strip. (A pencil eraser is better and safer).
5. Put the keypad strip back in, making sure both sides are down fully.
6. While holding the strip down, push the connector back down to lock it.
7. Try the keys again with the door closed.
We're happy to help and we appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Apr 20, 2008
With the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.
The diode is a fairly cheap fix, and your magnetron is still under the part warranty, but you would have to pay labor.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Here are some links you or someone you know can use for test help, but read their safety warnings first:
(if it's not shorted or burned, it's probably okay)
Since it's within the magnetron portion of the warranty (5-9 years) but out of the original full warranty (1 year), G.E. will cover the part cost, but not the cost to visit you or the labor charge to do the work.
If it's within the mag warranty, G.E. should send you the magnetron to do it yourself. Call them at 888-239-6832 with your model, serial, and manufacturing date.
If nothing else, you can save about $50-75 if you remove it from the wall and take it to a GE-authorized servicer.
You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.
Accessing some components for testing and possible replacement will require you to remove the oven from the wall.
If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.
You can download GE owner's manuals and installation instructions here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Mar 06, 2009
SOURCE: Everything works except heat
this is something you should probably call a repair technician for, due to the danger of the componentry.
Usually in ther case of this problem, even a technician will advise you to replace the unit, in the minds of cost effectiveness and safety...
Posted on Mar 21, 2009
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