My garage opens/close when my neighbor engages his remote control
He has a Chamberland opener, I believe it is a Sercurity+ just like mine.
Model 139.53754 with rolling codes.
My remote will not open his door. At least one time the door opened without my neighbor using his remote.
Is there a way to eliminate the rolling codes, lock in one security code?
I have cleared the remotes and reprogrammed but the light and/or the door opens when my neighbor uses his remote.
Distance to my neighbor 75'.
Re: My garage opens/close when my neighbor engages his...
Anytime a door opens and/or closes by itself I look for a smashed wire between the motor unit and the wall button.
If the wire is smashed the insulation becomes so thin that power will leak thru the insulation and activate the door.
Loosen the staples with a small screwdriver and slide the wire about ½ inch to move any areas of thin insulation away from the staples.
The second thing would be a bad wall button or a remote with a sticking button.
Or a remote in someone’s purse that gets the button pushed by other stuff in the purse.
The test is to disconnect the push button wires at the power unit. If the self operation stops you have located the problem. If you reconnect the wires and disconnect the wire at the wall button this will tell you if the problem is the wire or the button.
Do the above check just to be sure. If your unit is more thaan about 2 years old (freq. 390) you CAN buy an older non security plus remote and program it to your unit. this should eliminate the neighbors remote operating your door.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Most garage door controllers these days use a 'rolling code', which will change at every press.. But it sounds like both garage doors were unlucky enough to generate the same primary starting point.. Most builders will check that each door is running on its own code before giving out the remotes at handover.. This is quickly fixed by re-running the setup program.. (If this is a new installation of units, you may've each been given the duplicate of each other's remote.. Most programming sequences are printed on the door opener, but if you still have the user guide, check the button press sequence & timing as some code/learn buttons require 6-10sec & others will flash.. Always replace with new batteries & avoid using the cheap everyday saver type because they'll quickly drain & flat batteries will cause most problems..
Make sure your neighbor doesn't have a remote with a sticking switch. Often times a person will stick an extra remote in a drawer and then place something on it that holds the button down. Try programming your remotes this way just in case you didn't.
Press and hold the button down on the remote while you press and immediately release the smart/learn button. Sometimes it can help if you are in the garage when you program your remotes this way and it will drown out any distant signal.
Have your neighbor bring over his remote and open or close your door with it. Then hold the smart/learn button in for 6 seconds on your opener. Then see if he can open your door. He shouldn't be able to because that procedure erases the memory in your opener. No remotes should work. You need to get that remote #53778 back and program it and then see if your neighbor can open your door. If he can open your door at any point after you have held that button in for 6 seconds you need to get a new door opener.
Look at the LED light next to the
SMART/LEARN button on rear of the motor unit. You may need to remove
a light lens cover in order to see it. If the light is flashing
rapidly this means you have a stuck button on one of your remote
controls. Take the batteries out of each remote control. When you
remove the batteries from the bad remote, the light will stop
flashing. This remote needs to be replaced.
If one of your neighbors remote
controls is inadvertently programmed into your receiver, you door
will open when their remote is activated. If this happens you will
need to clear out your receiver and reprogram your remote controls.
Press and hold the smart/learn button for 6 seconds or until you see
the small LED light near the button turn itself off. If the above
steps have been followed and the symptoms continue, there may be an
electronic short in either the wall control button or the receiver
logic board. In this case, remove the wall control wires from
terminals 1 and 2 on the motor unit. Should the symptoms persist
after the wires are removed, replace the receiver logic board. If the
symptoms stop with the wall control wires removed from the motor
unit, replace the wall control button, and the wires leading to the
wall control button.
You say you "setup the remote and the main box but doesn't solve." I think you mean you programmed the unit but I'm not sure. Anyway try holding the smart/learn button in for 10 seconds and this will erase the memory. None of the remotes should work. Now when you are sure the neighbor will not be using their opener, program your remotes. This may be what you did but I'm not sure.
I have a feeling your neighbor operated their door opener when you were programming your new clicker. Try erasing the memory of your opener and then program the clicker again making sure your neighbors do not operate theirs at the same time. To erase the memory hold the smart/learn button in for 10 seconds.
Report this problem to the Manufactuer stating your model number of controller and remotes too and they may help solve your problem faster than getting offside with your neighbour,apart from that the remotes and motor controller may need replacing to give you more security and control over your own secure enviroment,
I have fitted many security devices,alarm panels,cameras,sensors,keypads,etc,
and never had to repair this type of fault as the supplier or manufactuer has always assisted with their products thru warantee or advice,
I have 20 years of experience in the industy in NZ,Thanks MISTERDJ
Have you seen the neighbor open your door? The reason I ask is because it is almost impossible. The most common cause of a door opening by itself is a bad wall control or the wiring leading to it. You can temporarily eliminate both possibilities by removing the wire from terminal 1 at the rear of the motor unit. Do this and ask your neighbor to bring over his remote and try it on your opener.