GE Artica SxS Model #PSS25NGMD: Food on fridge side was freezing, fixed damper door. Now the freezer is getting way, way too cold. Just checked it and it is at (-19). Fridge side is fine (37). Any suggestions?

Unplug the unit and pull the relay off the compressor and shake it to see if it rattles. If it does, the relay is bad and will need to be replaced. Here is that part to order.
Here is the overload relay that should be replaced also.
Is you pull the relay and it does not rattle, post back the results to me.
Here is a video to help you out.

Bad damper in fresh food side. Door breaks causeing cold air to flow constantly into fridge

There is one of three reasons why your fridge section is freezing food. You didnt mention whether you had a side by side or freezer on top or bottom model, so the following checks may not apply to your unit.

One reason food might be freezing is your cold control has failed, and will not turn the unit off when the physical temps are correct. When this occurrs food normally freezes throughout fridge section, top, bottom, middle, front and back.
BOTH controls, though you may only have one, should be at the middle setting. Adjust your controls, place a plastic cup of water at the top, the middle, and bottom shelf of your fridge. Check all three AFTER 24 hours. if all three are ice, you COULD have a bad cold control.

It is possible you might also have a door damper that is stuck open. A door damper is a swinging or sliding door that opens / closes either when temp control settings are adjusted, or on some fridges, when either door is opened, the damper closes. Please note, door dampers are USUALLY only present on side by side refrigerators. They can have a motor, or thermostat open the door automatically,which can break, and others will simply have a lever of some sort, which usually wont.

If after 24 hours, only the middle and bottom cups are ice, your evaporator fan motor, in the freezer, is likely not operating. Not knowing the BRAND you own, it could be the motor itself, a thermostat located on the evaporator, your defrost heater, or a main computer control board that controls the fan motor.

Sorry I cant be as specific as id like, but i had to cover all possible bases

Hi,

There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.

Refrigerator is Too Cold and Freezing Food

heatman101

With temperatures like that the water tank is frozen stopping water to dispenser. This could be thermistors in fresh food section going bad or a combination of thermistors and motherboard. I can assist you if you have not already called for a technician. Sea Breeze

Freezing in cripsersG.E artica:

Models Affected: All 23 25 27 and 29 cubic foot electronic side-by-side refrigerator units with plastic Liners manufactured in 2001 or later. This includes all Profile- (Arctica and Eterna") models Consumers have called with reports of freezing in the Vegetable (middle) pan or the CustomCool M (bottom) pan , frozen water tank or frozen water filter.Freezing in the pans , a frozen water tank or a frozen water filter is caused by excessive airflow from the vents in the tower.

To eliminate these freezing issues , install kit WR49X10045. Follow the instructions included in the kit.






Damper door broken G.E artica:

Affects all 2001 models produced with "M" as the eight letters in the model i.e.: PSS25SGM with serial date code LA4 , MA4 , RA4 , SA4 , TA4 , VA4 , ZA4 & AD4. Freezing happens when damper door breaks leaving the unit with no control over the very cold air entering fresh food compartment from the freezer.

Replace damper door assy , with new damper door kit WR17X11508.

To verify the damper door is broken , remove the light shield and rear light bulb from the top of the refrigerator. Enter the factory diagnostic mode by pushing all four temperature control buttons at the same time. Perform damper motor test (FZ 1 , FF 0). Press any other button i.e. Custom cool or filter reset to start damper test cycle. Shine flashlight through right hand side opening of light assembly to view movement of damper door. To exit test mode (FZ 1 , FF 6). lf damper door assembly needs to be replaced , pull top two shelves out 2 ". Pull rear tower assembly slightly forward with both hands, move to the left and the right to expose the two screws that secure the duct assembly , also remove both screws that secure the duct to the ceiling. Replace with new damper motor assembly WR17X11508.

Check the little damper door next the water filter at top inside the unit. You will have to remove the covers to get it. The little plastic ends will break off and then you can not control the temperture it act like a freezer. Hope this helps Also you can get this part online.

Use the damper control to direct less air into the refrig compartment from freezer

Replace the cold control

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Wow, so you dropped some money into it, eh? I would take a look at the damper door asslb(DIFFUSER). located at the very top left of your refrigerator section in back. It has a motorized door that opens and close's and it may be stuck open. More than likely it is broken and needs to be replaced. GOODLUCK!!!!

FYI: All your cold air in your refrigerator comes from your freezer!