Check that the hole at the back of the fridge is not blocked with gunge. There should be a drip tray at the rear with 2 slopes towards the hole where the condensation drains to. Some cabinets come with a little rod to clear the blockage. The rod may live in the hole alowing water to drain around it. Have a peek!
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My GE Fridge did the same and the repair man I called said there is a little drain hose that goes from the top to the bottom of the Fridge at the rear see if that hose is plugged. I unfastened it at the top and blew air through it and the water is no longer a problem.
When your refrig goes into defrost , the water runs down the back of the refrig ( inside ) and out to the drip pan thru a drain hole under the crispers . If water is under the crispers , remove the crispers and you should see a " cap " covering the drain hole . Sometimes crud will cover the slots where the water is supposed to drain , causing water to pool under the crispers . Just remove this cap , clean , and reinstall .
before you call check the bottom of your freezer, if it is full of ice, yuou more than likely have a clogged defrost drain
remove the back panel of the freezer and ensure the drain is free and clear,
check the fill tube of the ice machine to be properly installed
Hhi, Yes the drain is plugged. remove the floor panel in the freezer and then the rear panel. Locate the drain hole (right side of drain pan) and melt all the ice. there is an after market drain heater kit that you will need to buy and add to the defrost heater.
It is a design problem. Part# 819043
I hope this helps you. Please let me know if I can assist you further.
If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me
The automatic defroster is supposed to drip down a tube and deposit water into a tray underneath the refrigerator. If that tube becomes clogged with either ice or mold, water is supposed to drip down the back of the refrigerator and go under the crispers, but there is a drain under there that takes it to the tray under the refrigerator. That drain might get clogged with mold or food.
So my suggestion is, try to clear out the drains under the crispers. More difficult, remove the floor of the freezing compartment and clear out the drain there. If it is severely clogged with ice under there, you have a defrosting problem.
In this hot, muggy weather you are likely to get lots of condensation. Good luck.