I recieved two trogan horse virus yesterday in a program called (ms anti spyware 2009). took computer to a computer repair center, they removed the harddrive and ran malware and avg to remove the two trogan horse virus found. the existing problem: the boot takes me to the welcome blue screen with our log-in window and notation says we have unread e-mail, if i click on sign-in it wants to log-off and the only option is to shut down. if i f-8 to safe mode then highlight restore to previous day the computer goes back to my previous admistrative blue screen. correct me if I am wrong but I think I need a (xp media center or vgc-rc310g boot cd which I don't have and boot to to an option of repair/restore NOT RECOVER. your thoughts please!!!!!
Your laptop still has a virus. From your description, you seem computer savy. What u need to do is you need to boot your system with UBCD ( can be downloaded at www.UBCD4win.com) and search for files with the extension as .exe and delete the ones that look like folders.
then you reboot and try and log into your system. Next, download a software called Combofix. You google it out and get a download. run that to remove the remaining viruses and fix your regsitry.
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Have you tried to go back to a very early dat with "restore?
Please let me know asap.
Thanks!
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