Question about Thermaltake A2398 Silver River R 3.5in Hard Drive Enclosure Retail Drive Case

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I have a 3.5" Thermaltake enclosure (purchased 6 months ago) with a drive from my prior home pc (had Win2000). Drive powers up, green light is constant and red LED is on and off and on and off. When connecting to my Vista 64 desktop it locks up Explorer, and when connecting to my XP laptop, Windows can't connect to the drive. The drive spins, and sounds right, but just won't connect. Help?

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Try to install drivers first for the enclosure before plugging in enclosure to make sure it is not a driver issue. another option is to remove the drive from enclosure and to plug it in directly to motherboard or eSATA and then see what happens. i hope this helps and good luck with the problem.

Posted on Feb 22, 2009

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I need to purchase a drive enclosure for a Hitachi hard drive. Model no. HTS541612J9SA00. I have bought 2 different models both were wrong. Help!


The drive you posted is a SATA I drive, that may be the reason the other enclosures did not work. Search for an enclosure that is SATA I compatible.

Here is one from Thermaltake:
http://www.thermaltakeusa.com/Product.aspx?C=1289&ID=1940#Tab1

Jun 12, 2011 | Hitachi HTS541612J9SA00 120 GB SATA Hard...

1 Answer

I have a Maxtor 1Tb External Hard Drive that I have only used a couple of times on my PC - I did a full back up a few months ago and all was well. I added a couple of things to it a couple of months ago...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Nov 09, 2010 | Computers & Internet

2 Answers

When i turn on my fantom green drive the green light keeps flashing


If the light turns on (mine was blue) but the drive is not recognized on your computer desktop that most likely means the drive does not have enough power. This happened to me too, and I took it to a computer expert and he said the drive was not even spinning. So it was either the external power source that broke or the internal power source, the power panel that broke. I took it to a batter plus and tested the wattage for the external power source and it was okay so then i took the entire drive apart and disconnected the naked hard drive from the power panel. Then I purchased "SATA to USB" cables (runs around 10-20 bucks) and connected the naked hard drive that way to the computer and it worked. So the problem is basically that the internal power panel is not working, and i had 2 fantom drives that both had this problem and they both worked after i did what i just said.. so I think your drive has the same problem since the light comes on but the drive is not spinning. Take it apart, buy some SATA to USB cables and it should work.

Sep 30, 2010 | Fantom Drives 120 GB Hard Drive

2 Answers

No power to hitachi drive even with "toaster-like" help


You may want to remove the drive and place it into a PC with the correct interface SATA or IDE.

If the PC can read it then the issue is with the enclosure and not the drive.

Sep 09, 2009 | Hitachi 1TB External USB 2.0 Hard Drive

1 Answer

Drive case flashes


The first thing you need to do is figure out if it is the Hard Drive itself or the enclosure.
The best way to do that is remove it from the enclosure & test it either in a PC directly or in another enclosure. If it works, then you can test the enclosure by inserting another Hard Drive & testing it. This should tell you which component is bad.

May 14, 2009 | Thermaltake Silver River 3.5" Encl Silver ...

2 Answers

No Power to External Hard Drive


Do you have access to a multimeter or voltmeter? If you do you can check the voltage coming out of the adapter and make sure it matches what the power adapter says it is. If it doesn't, then it is the power adapter. If it does, then it is the drive or enclosure.

Jun 21, 2007 | Iomega (33090) 250 GB Hard Drive

1 Answer

Western Digital 120 GB Hard Drive


Well usually external hard drives are just a regular hard drive in an encolsure! You can try to mount the hard drive to a regular pc using the ide/sata connector(Im not real sure which interface your drive will use). From there you can tell wether its the actual drive that is giving trouble or just the USB enclosure! Most of the times with those name brand external drives its a lil complicated to figure out how to take it apart to take out the hard drive. What you can also do is try(if you get it open) to see if you can unplug the hard drive from the enclosure then power on the enclosure and see if the lights come up green(or whatever color it uses to indicate ready)! if it does then power off the enclosure then re-connect the drive to the enclosure and power on again! Maybe that works! Removing the drive might void your warranty, proceed at your own risk! Good Luck regards, babb

Apr 30, 2007 | Western Digital (WDXU1200BBRNN) 120 GB...

1 Answer

Not working


Has it worked since you received it? Can you hear/feel the drive starting or getting any power? Are any of the pins bent where the drive attatches to the case? Sounds like a power issue on the enclosure if your sure the drive is good. Try a different USB port/cable. Does the USB port work for other devices i.e.printer? Sounds like a returner. Let me know what happens. Good Luck, Tim

Mar 07, 2007 | Thermaltake A2397 Silver River R 2.5in...

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