Question about Insignia Bluetooth Wireless Headphones with USB Bluetooth Adapter

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I can't pick up my USB bluetooth to my laptop but it works to my cellphone.I do appreciate if somebody would willing to share thier concerns tp me...I seeking for the est solution on it thanks....

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  • ruth_estrada Feb 24, 2009

    ur awesome I was able to connect my bluetooth but when I talk to my sister in middle east thru YM she could not hear my voice whats going on there was no microphone commented on my call set up How this things to be pessible?I'm looking forward again to ur help gratis.....

  • Anonymous Apr 01, 2009

    this product does not work - don't waste your money!!

  • khlomaki Apr 12, 2009

    microphone doesn't work. no receipt for return/exchange. looking for inexpensive repair in san francisco/bay area or any ideas involving repair (do-it yourself included & actually preferred). Thanks

  • monu10 Apr 17, 2009

    Insignia Bluetooth Wireless Headphones with Targus USB Bluetooth Adapter able to communicate in my laptop but still I am not able to listen through my Bluetooth Wireless Headphones I do not know what I am doing wrong.

  • Neenaa May 09, 2009

    I am having the same problem it pairs with computer but no sound or microphone......all is connected and appears to be working, not sure what I am doing wrong?

  • Anonymous May 21, 2009

    Olá, sou do Brasil comprei nos EUA um INSIGNIA MODEL No.: NS-BTHDST, e fui usá-lo no meu laptop e ele é um sony vaio VGN-CS118E, preciso de ajuda pois headset só funciona a saída de aú*** mas o microfone imbutido não funciona!

  • wesleyr96 May 24, 2009

    I have an insignia bluetooth headset and everything looks like it is working but no sound is coming out of the headset, any ideas?



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If you are indeed talking about your Insignia bluetooth headset the reason it works with your cellphone is probably because your phone is already bluetooth enabled, but your laptop is not, which is what the usb dongle is for. You must install the drivers for the dongle for it to make your laptop bluetooth enabled. Once you have that working you need to go to Bluetooth places (should be on the desktop once the driver is installed) THEN hold the button on the headset down until the lights flash blue and red alternating. Once it is flashing, click on add new bluetooth device in the Bluetooth Places and it should pick it up. Once that is going everything is pretty straighforward...follow the wizard. Hope this helps!

Posted on Feb 23, 2009

  • melcab Feb 24, 2009

    unfortunately I have not used the microphone on the headset yet...I
    bought it mostly to use as a headset for my laptop. I also have never
    tried to us YM to actually "talk" on the computer, so I could not tell
    you if it was a YM issue or a headset/bluetooth issue. One thing I
    would suggest you try is when you go to the Bluetooth Places, see if
    there is an icon that says "Hands free unit". This is the one you want
    to use when you need a microphone. For some devices, such as this
    headset, there can be multiple functions...which are called "services".
    If you don't see something like hands free unit, or microphone in the
    description of one of the icons in your Bluetooth places then you might
    have to "discover" (i.e. add, blinking red and blue lights) the headset again and select one of
    the choices that contains a microphone as a "service". If you do have it listed as a "hands free unit" then I would go into your Control Panel/ Sounds and see if you can select the headset under the recording device. Hope this helps!



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