Question about Epson Stylus C20UX InkJet Printer

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It is telling maintenance call

Some parts have to maintained or replaced in your printer contact your dealer

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This is a standard error which indicates your waste ink pads in the base of the printer are full and need replacing.

I don't have anything specific for the C20UX but it is possible to reset the waste ink counter for that model using the SSC utility .

In terms of replacing, cleaning out or redirecting the waste ink flow your best bet is to get this:
Service Manual (C20 is same as C40 in many respects)

.. and either disassemble the printer to get at the pads [section 4.2.3 in that manual] (you'll need a washable work are and latex/rubber gloves) or to figure out how to redirect the waste ink flow from the cleaning pump into an external tank.

None of this is particularly easy so you may want to consider dumping it and getting a new printer..

Hope that helps.

Posted on Feb 22, 2009


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Chapter 10

64 Maintenance Maintenance

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If your printer is still under warranty contact HP Customer Care for warranty replacement of fuser part numbers: RM1-1082 for 110 volt, RM1-1083 for 220 volt. (888) 999-4747.

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A Service Error where you get a message telling you that "Parts inside your printer at the end of their service life, contact your dealer for replacement", or "Parts inside your printer require maintenance or replacement, call your service company", is normally a Maintenance Request Error. The maintenance request error is actually a Waste Ink Ink Pad Error and usually your remedy is to replace the Waste Ink Pad/Pads with a new one/ones and then reset the Internal Waste Ink Pad Counter. If you just reset the counter and don't replace the pads, then your printers old pads will eventually overflow and normally start leaking ink out the bottom of your printer.Some people actually wash the ink out of the old pads, by holding them under running cold water. Then they simply dry them out and reinstall them back into their printer. The choice on what to actually do, is yours to make. I would at least recommend getting that Waste Ink Counter reset procedure and performing it first, to make sure your printer will then work.

Try this reset app

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Error 80-maintenance

80 Scheduled Maintenance

The operator panel displays this message at each
300K page count interval. It is necessary to replace
the fuser assembly, transfer roller, charge roll, and pick
rolls at this interval to maintain the print quality and
reliability of the printer. The parts are available as a
maintenance kit.

Description Part number
Infoprint 1332/1352 Infoprint 1372
115 V Maintenance kit 56P1409 56P1855
220 V Maintenance kit 56P1412 56P1856
100 V Maintenance kit 56P1413 56P1857

I have new Maintenance Kits in stock at this time. You have the option of doing the kit on exchange or outright. Your Part # should be 56p1409 if you are in the US.

Please give me a call for pricing of if you have any other questions.


Rory Cardenas
Midrange Repair and Parts
Alsip IL 60803
708-597-4222 x240

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