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We've had the Tivoli Music System for 3 years. A CD became stuck in the player when I pressed the EJECT button before turning the player on. We tried turning it off and back on, unplugging it for a minute, removing the batteries and unplugging, etc. Nothing worked. I finally turned the player upside down in my lap, then turned on the CD player, and it said LOADING! Progress!!! I turned it right-side up and hit EJECT, and it worked like new. The CD loading mechanism had become bound up and simply needed a different "attitude" adjustment. Don't give up too early in attempting to fix these players on your own.
When you press Eject CD button, do you see CD display blinks as if its preparing to be ejected? If its true then eject switch is working and cd mechanism is stuck, requires service. Also check loading belt in mechanism. And if unit shows no response on pressing CD Eject button then switch is bad, replace it.
same thing happened to me. turn the system off, unplug it. then back on and after you switch to CD mode (for some reason the CD tray will not eject unless in CD mode), once the system tries to lock on to a specific CD tray, hold the eject button down for 5 seconds. that worked for me. may have been dumb luck but can't hurt.
This is an easy fix if you are somewhat handy.... The belt for the door/tray is slipping. If you remove the enclosure and face plate, you will see two motors below the disc drive. Press eject while observing the pulley to the left. You should see the problem with the motor shaft spinning and the belt slipping. Replacing the belt is possible without any further dissassembly. Simply bend some light wire into an L shape and you should be able to hook both pulleys and lace the new belt on. As far as obtaining a new belt I decided to do the simple thing and use a slightly smaller rubber band. The repair has held now for almost three months and the player is used everyday. Good luck.
You have to unscrew the whole thing and take the whole metal covering off and then the inner tray will be displayed and then you can just take the CDs out and then screw the cover back on. Happened to me, and that worked :]