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you have to open the unit cover to remove the CD, its probably tried to eject it and its past the point that shows one in the slot which is causing the player to say NO CD , once opened, use great care in moving anything, and keep track of where everything goes,
I had the same problem. I opened up the unit and found out that there is a plastic gear that moves the loader. When worn the loader can not load tha magazines nor change cd's. I replaced the gear and the cd autochanger worked fine.
There should be a small hole on the front panel of the DVD-ROM. Take a paper clip and insert it into the hole and push to open the tray. If the DVD-ROM tray continues to malfunction, you'll need to replace it. DVD-ROMS run anywhere from $25.00 to $75.00.
same thing happened to me. turn the system off, unplug it. then back on and after you switch to CD mode (for some reason the CD tray will not eject unless in CD mode), once the system tries to lock on to a specific CD tray, hold the eject button down for 5 seconds. that worked for me. may have been dumb luck but can't hurt.
We had the same problem and found we had a disc stuck in there... I stronlgy advise not to open it unless you have some idea on what to do. We opened ours and got the cd/dvd out and luckily it still worked!!!