Question about Ricoh Aficio SP C410DN Laser Printer

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When I try to print color copies from mu desk top pc it only prints black n white I get error message saying cannot connect with DHCP. can anyone help me eith this ? thanx

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Printer sounds like it is set to DHCP, try setting a static IP on the printer, and pointing the driver to the matching address.

Posted on Feb 23, 2009

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Have a look at your printer software settings. You may have it set to black and white only. There may also be a driver that was missed during installation to allow colour printing. Try reinstalling the software.

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Hi there, Can I print in Black & White when I ran out one of colour ink catridges??? On Brother website it says that you can. According to their advice the Error message shoud come up on LCD screen...


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If the error message does not come up you should be able to tell the printer to print in black and white in your page setup or print properties portion when you go to print your page.

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Won't print black and white


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This happend with some printer models that both cartirdge should be there for proper printing.in your case this may be due to that some printing you do may be in gray scale printing that type of printing use color cartridge for printing.thats why your color cartridge get consumed.so pls replace color cartridge or refiel it.

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Hi You can Try
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Solution 2:
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INK SYSTEM FAILURE Ink system has failed. Unable to copy, receive faxes or print. Refer to printer documentation. error: 0xc19a0013 Press OK This is the error in which I am receiving and I need to...


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I have a xerox dc12 with error message please turn machine off and on again 9-363 have tried several times but no good! what else can I do?


That's a process problem with that machine.
May require a service call .ON and OFF is pretty much all a customer can do and wait for it to setup.
NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.

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1 Answer

Error 9-363


NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
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NOTE: The above solutions are based on jobs using 8.5 x 11 inch paper, single sided, with no more than 28% coverage.

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