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This model has a Diagnostics utility which is a hardware diagnostic program placed in
the utility partition on the hard drive. The diagnostic
utility is also available on the Dell Resource CD.
Express Test - Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires
no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.
Extended Test - Performs a thorough check of devices. This test typically takes an hour or more and
requires you to answer questions periodically.
Custom Test - Tests a specific device. You can customize the tests you want to run.(You can select the audio test here. If this passes then you have a software driver issue).
Symptom Tree - Lists the most common symptoms encountered and allows you to select a test based on the
symptom of the problem you are having.
To start the Dell diagnostics follow the next steps.
Turn on or restart the computer.
When the Dell logo appears, press immediately. If you
wait too long and the operating system logo appears, continue
to wait until you see the Microsoft® Windows® desktop, and then shut
down the computer and try again.
When the boot device list appears, highlight Boot to Utility Partition and press .
When the Dell Diagnostics main menu appears, select the test you want to run.
If all tests pass then you probably have a software issue not hardware.
Hey, Intex web cam (in my case IT - 305WC) can work on Windows
7 if you download camsplitter software. After installation select
camsplitter as an option for setup video source. Now if any settings
are required (for example doing video conferencing in skype) then select camsplitter as webcam instead of VIMICRO or Avermedia.
This has solved my problem and hopefully it will solve yours also. Download camsplitter at http://download.cnet.com/CamSplitter/3000-2348_4-10276275.html or other websites.
try unplugging the device- re-installing the software & drivers, then plug the device in-(if it's USB!). if not, shut the computer down, plug the device in and re-boot! take the cd out first! if you get the new hardware wizard for MS, then tell it you have the cd- browse to the cd device letter-after re-inserting cd and go from there! if it tells you there's no info on the cd to install hardware, swear eloquently, then go back and let windows find the damned drivers for it! if they state that it's not windows approved, tell them to install it anyways!! i've been through this sh*t so many times that i tolerate ms os's, but have no great love for them!! apple has much more stable and reliable machines, but who can afford them?? then again, what is your sanity worth?? enough of the venting! good luck!
The Windows logo test compatibility doesn't mean that your device is not compatible with Windows. It means that windows just doesn't fully support and recommend it. But still, you can install the driver using the driver cd that comes with that hardware, and still you can use it without any problem in Windows.