I have recently bought a 500GB SimpleTech external harddrive. It was working fine but recently files in it started to become corrupted. So I turned it off and back on and let vista fix it. Today I go to access the harddrive and the entire thing is inaccessible. So I go around and turn it off and back on and this time Vista wants me to format my harddrive. And I have important stuff on their and wish to not have to format my drive. Is there a way to fix my files without have to format?
Re: Vista wants me to format my external harddrive.
Can you access this drive on a non-Vista system? If so, try the Simple Tech WWW site for a diagnostics program?
There are also a number of other software programs that can detect and mark the bad sectors or locations on your drive as bad.
Once those sectors are marked (at the FAT Table) as bad Vista may allow you to access that drive again. IF it does, copy everything available to a DVD. Now reformat the drive but DON'T trust it.
Bottom line is that I personally would not trust that drive again with ANY data that is important to me... I hope you will agree with me. If you decide to use it anyway please backup to two locations or drives!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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I purchased a SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx for my Vista machine and all was well. Then I purchased a Windows 7 machine. It would not recognize the devise. I contacted SimpleTech only to be told my model cannot be used on machines newer that the Vista. Recently I purchased a Windows 8.1, did a little research, plugged the SimpleTech into the 8.1 and reformatted it using the Windows feature. The SimpleTech is alive and well on my 8.1.
If it is a new hard drive then it needs to be formatted. You can do this by going into your start menu - control panel - administrative tools - computer management - disc manager. I could be a little off on the wording as I don't have my computer handy, but in the disc management you should be able to right click on the drive in here and choose format. This will format the drive to be used. I hope this helps.
A few things to check but assumes USB for other interfaces similar steps may be followed
1. ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer.
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply (Dont use any other unless you know it has both the same voltage and current rating eg. 12V 500mA anything rated below that would not work properly)
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select computer management.
Now select Disk Management and expand the window.
Your drive should be listed here (if not then you need to check your computer hardware has not got any issues before proceeding)
If your drive is listed and says healthy then right click on it an select Properties, click tools and then error checking, Check now, tick the two boxes and then start.
This will attempt to fix any errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed ut did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. when it is done restart your computer and you should be good to go.
It sounds like you might have a problem with the power supply.
I have seen MANY external hard drives with failing power supplies.
Take it to the store you purchased it from for a check up, it should still be under warrantee if its only 3 months old.
I just had the same problem with my simpletech 500GB. Was working fine and then all of a sudden it wouldn't show up. I was trippin out thinking I might lose everything. After reading up and looking for answers nothing worked no where. So I prayed and asked God to help me figure this out because I had put all of our family pictures in the hard drive and would lose them all if it no longer worked or I would have to re format. Long story short, a few minutes after praying to the Lord Jesus, I got a thought in my head to follow the instructions on the box about installing it. Unplugged everything and then proceeded with the 1,2,3. Plugged in the usb to the hard drive, plugged it to the computer and then I plugged the power box in and low and behold the external hard drive showed up as when I first did it a few days ago. Thank you Jesus for the simple answer on the simpletech. I hope this is helpful to someone out there who is pulling there hair out like I was for a few hours. God Bless all and may the Love of Jesus impact and save your life. HE'S COMING SOON! Be ready