Question about Acer Computers & Internet
I have connected the monitor with the DVI connectors to my motorola satellite receiver and after about 30 seconds connection (excellent clarity and resolution) and the infrequent appearance of an ''HDCP non compliant'' message I lose the signal and must power down the monitor to get the signal again. A very inconvenient way to watch a hockey game.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Acer AL1916W 19" problem
Hello mat78, Unfortunatelly the problem is hardware based. You will need to have the monitor repaired in a service center. Here's why: LCD/TFT monitors don't produce light themselves. They are composed by a matrix of transistors (TFT - thin film transistor) that have the property to reflect or allow some light (certain wavelenghts)to pass through them. They don't produce light by themselves. Instead there is a fluorescent tube (neon like) light inside the monitor and that's the light source used in order for you to see what's on the screen. A flourescent light is suposed to last pretty much, i don't think yours has a problem, you say it works for some seconds or so. Instead your problem is most probable with the inverter circuitry that powers on that light. It's a common problem among these types of monitors but in your situation i don't think it will be an expensive repair. In the case that the screen is dark (in a dark place you can't read or view anything on it) but if you apply light to it ( a flashlight or something) and you see something, then the problem is most likely to have occured with the invertor. Try to ask at a local service center for a repair, this shouldn't be an expensive procedure. Hope this helps.
Posted on May 24, 2007
SOURCE: hdmi to dvi
This message may occur if the signal from the video adapter exceeds
the scan range of the monitor (monitor not HD enabled).
The video adapter setting on PS3 for updating the screen (the refresh rate) is incompatible with the monitor.
Posted on Mar 28, 2008
The cable box is probably outputting a resolution the monitor is not compatible with. Computer monitor and television resolutions are usually different, and not cross compatible in some cases.
For example, wide screen monitors are usually 16:10 aspect ratio, while TV is usually 16:9 aspect.
The AL2216wbd is a 1680x1050 display, while HD TV is either 720p (1280x720) or 1080i (1920x1080).
If your cable box is set to 1080i that would be too high for the monitor. You will need to set it to output at 720p, and even then you will probably get a vertically stretched picture since the monitor has a taller aspect.
Posted on Jul 28, 2008
I see many monitor with that trouble.
When you turn on comp., you can have a picture on monitor about 10-30 min. and that go in black screen, or If you change resolution again go in black screen.
You must repair monitor or bay another.
Posted on Nov 02, 2009
SOURCE: Is the FPD1960 HDCP compliant
No, it's not HDCP compliant, I can see other owners who've tried to use it with a PS3 (that requires a HDCP compliant screen) and it's not worked.
Posted on Mar 09, 2010
Tips for a great answer:
Nov 05, 2013 | Acer H243H Monitor
Nov 12, 2007 | Zenith HDSAT520 DirecTV DTV Receiver
Sep 24, 2013 | Samsung SyncMaster 730BF 17 inch LCD...
Sep 04, 2013 | Samsung Syncmaster 940BW LCD Monitor
Apr 30, 2011 | Sony Playstation 3 (PS3) Console
What is HDCP?
stands for High-Bandwidth Digital Content Protection, a copy
protection scheme to eliminate the possibility of intercepting
digital data midstream between the source to the display. The
format designed by Intel and licensed by Digital Content
Protection, LLC using an authentication and key exchange procedure
before video and audio is presented. Products compatible
with the HDCP scheme such as DVD players, satellite and cable HDTV
set-top-boxes, as well as few entertainment PCs requires a secure
connection to a compliant display, the process often described as
the handshake. Due to the increase in manufacturers
employing HDCP in their equipment, it is highly recommended that
any HDTV you purchase is compatible. Although most video
devices support high-definition video over component output,
analog connections are scheduled to phase out in the future or
possibly forced to limited resolutions output.
is it important to me?
manufacturers are still making most products with at least
component HD output, new generation of products like HD-DVD and
Blu-Ray devices will limit the analog output resolution (Analog
defined as Component or RGBHV). The highest resolutions
these devices can output (720p/1080i/1080p) will be available on
via the digital (DVI or HDMI) connections that employ HDCP
encryption. Any new HDTV purchase should have a digital HDCP
is important to note that HDCP is currently not a standard used in
PC monitors, and almost none of these displays have Component
inputs. Although PC monitors are HDTV capable, HDCP
encryption limits this type of use. If you use an HTPC and
want to ensure dual use of your new flat panel display, look for
does it work?
A simple answer is that an HDCP session will result in the exchange of keys between the source and display device. The source device will query the display to make sure that the equipment is HDCP compliant before video is shown. Non-HDCP devices such as PC's and older model DVI products will work with any DVI compliant display, but the HDCP compliant boxes will show an image only on HDCP compliant display.
Other products affected by HDCP are scalers, switchers, and splitters (distribution amps). While these devices do no authentication for key exchange, they must be able to transmit the presence of HDCP if the video is handled (processed) in any way. Due to the two different formats of digital connections, occasional inability for proper communications may result in loss of interoperability. The newer format, HDMI was designed to be backwards compatible with DVI and in most instances, the two signal types are easily adaptable, but older devices may not always work well with in-line devices like scalers or switchers. These problems can sometimes be fixed in "firmware' although that is not always the case. Incompatibility is often displays on-screen as a snowy image or an error message.
Hope this explains it for you.
Jan 08, 2011 | Televison & Video
Aug 10, 2010 | ASUS Computers & Internet
Dec 31, 2008 | Denon AVR-485 Receiver
Aug 05, 2007 | Pioneer VSX-D511 Receiver
583 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: