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Acer H243H monitor says it is not HDCP compliant

I have connected the monitor with the DVI connectors to my motorola satellite receiver and after about 30 seconds connection (excellent clarity and resolution) and the infrequent appearance of an ''HDCP non compliant'' message I lose the signal and must power down the monitor to get the signal again. A very inconvenient way to watch a hockey game.

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5 Suggested Answers

Bogdan
  • 198 Answers

SOURCE: Acer AL1916W 19" problem

Hello mat78, Unfortunatelly the problem is hardware based. You will need to have the monitor repaired in a service center. Here's why: LCD/TFT monitors don't produce light themselves. They are composed by a matrix of transistors (TFT - thin film transistor) that have the property to reflect or allow some light (certain wavelenghts)to pass through them. They don't produce light by themselves. Instead there is a fluorescent tube (neon like) light inside the monitor and that's the light source used in order for you to see what's on the screen. A flourescent light is suposed to last pretty much, i don't think yours has a problem, you say it works for some seconds or so. Instead your problem is most probable with the inverter circuitry that powers on that light. It's a common problem among these types of monitors but in your situation i don't think it will be an expensive repair. In the case that the screen is dark (in a dark place you can't read or view anything on it) but if you apply light to it ( a flashlight or something) and you see something, then the problem is most likely to have occured with the invertor. Try to ask at a local service center for a repair, this shouldn't be an expensive procedure. Hope this helps.

Posted on May 24, 2007

  • 105 Answers

SOURCE: hdmi to dvi

This message may occur if the signal from the video adapter exceeds the scan range of the monitor (monitor not HD enabled).

The video adapter setting on PS3 for updating the screen (the refresh rate) is incompatible with the monitor.

Posted on Mar 28, 2008

SOURCE: connecting dvi cable straight to acer monitor

The cable box is probably outputting a resolution the monitor is not compatible with. Computer monitor and television resolutions are usually different, and not cross compatible in some cases.

For example, wide screen monitors are usually 16:10 aspect ratio, while TV is usually 16:9 aspect.

The AL2216wbd is a 1680x1050 display, while HD TV is either 720p (1280x720) or 1080i (1920x1080).

If your cable box is set to 1080i that would be too high for the monitor. You will need to set it to output at 720p, and even then you will probably get a vertically stretched picture since the monitor has a taller aspect.

Posted on Jul 28, 2008

  • 63 Answers

SOURCE: Monitor receiving signal, but no image

Hello!

I see many monitor with that trouble.
When you turn on comp., you can have a picture on monitor about 10-30 min. and that go in black screen, or If you change resolution again go in black screen.
You must repair monitor or bay another.

Posted on Nov 02, 2009

  • 149 Answers

SOURCE: Is the FPD1960 HDCP compliant

No, it's not HDCP compliant, I can see other owners who've tried to use it with a PS3 (that requires a HDCP compliant screen) and it's not worked.

Posted on Mar 09, 2010

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What is HDCP?

HDCP stands for High-Bandwidth Digital Content Protection, a copy protection scheme to eliminate the possibility of intercepting digital data midstream between the source to the display. The format designed by Intel and licensed by Digital Content Protection, LLC using an authentication and key exchange procedure before video and audio is presented. Products compatible with the HDCP scheme such as DVD players, satellite and cable HDTV set-top-boxes, as well as few entertainment PCs requires a secure connection to a compliant display, the process often described as the handshake. Due to the increase in manufacturers employing HDCP in their equipment, it is highly recommended that any HDTV you purchase is compatible. Although most video devices support high-definition video over component output, analog connections are scheduled to phase out in the future or possibly forced to limited resolutions output.

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dvi_hdmi.gif

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