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Dell computer blue screen saying STOP

I have a dell dimension 3100 and i recently turned it on and it was loading fine until a blue screen appeared and it said stop windows has had to shut down to prevent any damage to your computer. i have tried the CTRL+F11 and when i click on recover my computer it crashes and i really want to factory reset it but then it keeps crashing is there any other ways to do this?

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Keep pressing the F8 key when you frist turn on the computer and when the menu comes up, try going into safe mode and see if you can get there.

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  • 129 Answers

Try installing the operating system or repairing the operating system.

Posted on Feb 22, 2009

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If you power on the computer and get nothing but the "blue screen of death", there isn't too much you can do. If you still have the initial installation CD that you put in the day you got it, insert it and let the computer start up from the disc (if not automatically recognized, it can be done through BIOS). If you don't have it you'll be able to go online (from a different computer) and get a copy of the disc for little or no charge. Once your computer is back up and functional, go to the windows support website and run as many updates as you can.

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