Question about LG VOYAGER VX10000 Cellular Phone

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LG Voyager Mobile IM (AIM)

When I use the Mobile IM AIM service on the LG Voyager, I get the message Error 36 Default buddy list doesn't exists when I sign on one of my particular AOL screen names. I tried another AOL screen name I have and it works fine.

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  • Patriot69Pub Mar 01, 2009

    i have the LG dare, but the error code i get is the same (error 36) and i have tried logging in with another screen name and it works fine. I have also been to the Verizon store (if that matters) and they found nothing wrong with my phone.

    it's annoying..

  • Anonymous Mar 02, 2009

    I have the same problem with my LG enV 2. and its only with one of my screen names but it worked fine on my other phone. this all started when i got a new one because my old one broke. anyone have an answer???

  • Anonymous Mar 06, 2009

    How do i fix it so i can log in with my original screen name?

  • Anonymous Mar 07, 2009

    i have the same problem except that it shows the same error even with different sn's.

  • Anonymous Mar 09, 2009

    New LG Voyager that I just got today and I have been trying to login to Mobile IM (AIM) and it keeps saying Error 36 default buddy list not appearing help!!!!

  • pmparas Mar 12, 2009

    yea!! my voyager has the same problem! it used to work perfectly find, but then it jsut did not work... i went to the verizon store and they gave me a brand new one, but the Error 36 still shows up which is really irritating!! Does anyone know what the problem is and how to fix it????

  • xxpinkdreamz Mar 19, 2009

    All of my screennames don't work!! I had the enV1 for 2 yrs and it worked up till a month ago... just got the enV2 today and it still doesnt work!! HELP!!

  • abob15 Mar 21, 2009

    it works on other screen names but not on the one i want it to work on. i have the ev2 and i get the error 36 message everytime i try to log in,

  • Joseph Murphy
    Joseph Murphy Mar 26, 2009

    I spoke to Verizon Wireless technical support and they researched into it for me. They told me to check my buddy list for any weird characters like /. I gave them my password to log onto aim and they told me to remove the / I had in the buddy groups, I did that and it worked, Im able to sign onto mobile IM using this one particular screen name.

  • Anonymous Apr 10, 2009

    i removed all those characters and same error 36 so i dont know what to do

  • Patriot69Pub May 11, 2010

    solution works

    on my buddy list i had things such as

    name... or
    for a friends screen name that was shared, I even had
    name-name on one of them.

    anyway i removed all of those extra characters and then tried logging in again, works perfectly now




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Remove all special characters from your buddy list (any where on it) to resolve this issue. The only thing on your buddy list should be letters and spaces, no ,./-_ or things of that sort. This is what verizon told me and as soon as i fixed this i was able to sign online.

Posted on Mar 26, 2009

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Thanks, yeah i had a "Gamers/Other" buddy tab and changed it and now i can sign in fine, i had the EnV for years without that problem and got the Voyager like 6 months ago and just got mad enough now to research the problem. Works good now thank you!

Posted on May 27, 2009

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The names of my buddy groups had special characters (/, -) and when I deleted them it worked. I'm so happy to have my Mobile IM back!

Posted on Jun 17, 2009

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IT WORKED!! Thanks so much for solving this problem, you guys rock! I've been so lonely without my buddy list lol... Clear out your special characters and it works... Awesomeness!

Posted on Mar 27, 2009

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1 Answer

I can no longer view received messages in AIM. I know I receive them as they show up in a banner but not in the message window in the app itself. Worked fine foe two months? What do I do to see mes

  • Look at the signal strength your phone is receiving from your cell phone carrier or wireless service. You may have difficulty receiving instant messages or messages may be delayed if your phone is getting a weak signal. Move to a location in which you get better reception.
  • 2Go into your phone's text messaging inbox. Look for any "warning" messages that your inbox is getting full. Alternately, compare the text message capacity your phone can hold with the number you currently have stored. Delete some messages to reduce the size of your inbox, as having a full inbox can result in problems receiving instant messages.
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  • 4Sign off from the regular AOL services, such as the AOL email service, if you're signed on with the same screen name that you're using with AIM Mobile. Instant messages automatically go to the AOL service and not AIM Mobile if you're using the same screen name at the same time with both services.

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